Customer Service Sales

**** ******** ****, ******, ** *****(770-***-**** (h) 770-***-****

(c)( **********@*****.***

Karen Giera

Skills

Computer networking

Computer setup & troubleshooting

Database management

Microsoft Windows 95 - Windows 7

Microsoft Office Suite (2000 - 2007)

Basic Website design (HTML)

Apple OSX (Panther, Tiger)

Photoshop

Analytical

Multi-tasking

Project Management

Team Management

System Organization

Administration

Sales & Customer Service

Experience

2007-2009 Mom's Club of Dacula Central Dacula, GA

Activity Coordinator

Increased club participation in planning of events

Responsible for coordinating activities for the club members

Work with Executive Board to organize club activities

Act as liaison with various community organizations

Close contact with local businesses to arrange club activities

Prepare and present group activity reports

2008-2009 Kid to Kid Buford, GA

Retail Sales Associate

Established loyal client base through exceptional service and product

knowledge

Sales and customer service representative

Inventory control

Product organization and staging

2003-2003 Intelligent Machine Concepts Titusville, FL

Database Application Developer

Design, development and implementation of database using Microsoft

Access

Design and development of bill of materials and vendor purchasing

automation to facilitate engineering processes and parts procurement

Close work with senior management

Automation of Engineering and Purchasing divisions' administrative

processing

Education

1997-2003 University of Central Florida Orlando, FL

BS in Information Technology

In Major GPA 3.6

BS in Psychology

In Major GPA 3.85

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