QUANETTA C. COBB
**** ********** *** **** • Indianapolis, IN 46524
Mobile: 317-***-****
Email: **********@*****.***
Areas of Specialty:
Physically and Mentally Handicapped Child Development Issues
• Quality-oriented, with demonstrated ability to develop an instant rapport and build relationships with new
and existing individual clients, through maximum attention to detail and providing service beyond expectation
• Successfully utilize skills in diplomacy and problem solving to effectively handle clients and defuse
potentially dangerous situations.
• Strong organization skills;
• Perform effectively as an autonomous, self-motivated individual and as an active contributing team member.
• Energetic, positive demeanor, with a verifiable record of motivating self and others to meet objectives
Employment Overview:
Options Treatment Center Indianapolis, IN 2008-Present
Direct Care Staff
• Provide crisis de-escalation interventions by utilizing Cognitive Behavioral Therapy.
• Provides direct supervision of residents with Mental Retardation and Developmental delay.
• Required to complete and file client documentation during shifts.
• Provides CPR and/ or First Aid during emergency situations and assist nursing staff.
• Conduct Groups for residents.
• Provide positive role modeling to residents in regard to personal conduct.
• Required to have 1:1 with resident at any time.
• Answering and monitoring all phone calls
• Transport residents when needed
Pediatric Pulmonology Indianapolis, IN 2006-2008
Medical Record Clerk
• Provides secretarial/clerical support to the Section of Pediatric Pulmonology
Chart maintenance and input of data into customer system
• Process medical records for the clinic visit which includes; assembling patient records;
• Review professional and hospital encounter charge forms for completeness
• Process medical records for the clinic visitations
• Work with patients, physicians care provider to ensure proper sequencing of test and physician visits.
• Performs computer functions necessary to facilitate patient care flow and efficiency of clinic
FedEx Corporation, Indianapolis, IN 2005-2006
Checker/ Sorter
• Check and transport all packages onto cargo planes
• Sort and ship packages by city and state
• Responsible for making sure the packages are transported in a timely manner
• Sort documents
• Loading and offloading trucks and planes
• Scanning package
Subway, Indianapolis, IN 2005-2005
Cashier/Server
• Process food and retrieve food orders for customers.
• Inventory of food items
• Maintain and clean dining area
• Operate cash register
Kaleidoscope Youth Center Indianapolis, IN 2002-2003
Assistant Tutor
• Tutoring, assist students with homework
• Filing of applications, misc. documents.
• Maintained and cleaned the dining area
• Computers, type documents
McDonald’s Faith Corporation, Indianapolis, IN 2003-2004
Cashier/Crew Leader
• Processed and retrieved food orders for customers,
• Prepared and prep food on the grill
• Crew leader, made sure the employees were
Following the basic guidelines as were instructed
• Inventory of all supplies and products.
Education:
• 2002-2005 Broad Ripple High School, Indianapolis, IN
• 2009-Present Ivy Tech Community College Criminal Justice
References:
• Tiria Booth 317-***-****
• Makita Cummingham 317-***-****
• Margart Blake 317-***-****
• Anna Holcomb 317-***-****
• Reginald Smith 317-***-****