Training Software

Algrid J. Pechulis

* ******** ****

Sharon, MA **067

*********@*****.***

Functional

Summary Demonstrated experience in the areas of training

facilitation,

courseware design, technical support, and total

customer satisfaction.

Experience

1/10-5/10 Stonewall Solutions

Providence, RI

Client Services Executive

Contract position performing application and

technical training, courseware design, SharePoint, BIRT, and QA testing of

application builds for the R.I. Judiciary.

10/07-6/08 Seacoast Film Studios

Shelburne, Nova Scotia

Head of studio operations

10/06-10/07 Moose River Publishing St.

Johnsbury, VT

Digital video filming and editing for company

websites

. Travel to customer location to shoot equipment digital videos

. Edit videos and place on company website

. Co-ordination between manufacturers and sales team

. Manage website

7/02-12/04 Washington Mutual/Adecco Technical Irvine, CA

Sr. Performance Technologist/ Training Facilitator/System

Support/SME

1. Training facilitator for Lendware, a Windows-based mortgage

processing software package. Conducting user-specific system

training for Loan Delivery, Underwriting, Loan Processing,

and Closing. 90% travel.

2. Facilitator for various bank policy and compliance training

courses

3. Performing on-site system support for loan processing

centers, determining employee training needs, and conducting

employee evaluations.

4. Certified Achieve Global Trainer.

5/97-10/01 SmartTime Software/ASA International

Framingham, MA

Trainer/Support Analyst/Programmer

. Created company's corporate User, System Administrator, and

Technical training programs for Enterprise Time & Attendance

and Financial software packages, including all written

courseware materials, PowerPoint presentations, management

of training lab and training databases. Instructor of on-

site and in-house training classes.

5. Support Analyst and programmer for COBOL, PL/SQL, and ORACLE

based software systems on Sun Solaris, HPUX, and NT

platforms. Strong QA, DB performance, installation, release

skills. Excellent customer interaction skills, verbal and

written.

6. Microsoft Certified NT Administrator.

Education UMASS/Dartmouth N. Dartmouth, MA

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