Customer Service Medical

Jodi Moncrease

Canton, OH

*******@*****.*** - 330-***-****

I'm looking to work for a company that has opportunities using all of my skills I have learned in my life of

employment to help continue to make your company a success. I have strong customer relation skills and a

keen sense of listening and problem solving.

WORK EXPERIENCE

Collector II

GE Capital Retail Bank - Canton, OH - October 2013 to August 2014

Responsibilities

call center atmosphere- customer service and collecting on past-due accounts

Accomplishments

Strived for excellent customer support and following guidelines setup by company for overall exceptional work

performance

Skills Used

Customer service, computer skills, phone etiquette, patience, listening and attention to detail

Medical Roi

Affinity Medical Center - 2011 to 2013

Medical Roi: processing faxes for doctors and hospitals for medical records, answering phones, helping

patients with medical records, filing.

Accounts processor

The Counseling Center Of Wayne and Holmes County - 2008 to 2011

Worked in accounting and part time in medical records. Did monthly reports for billing purposes processed

payments, processed new clients paperwork, filing, answering phones and entering time sheets for employees

weekly for payroll.

Material Planner

RBB Systems - 2006 to 2008

supervising day- to- day projects to be shipped. Responsible for 12 companies getting their products on time.

Responsible for having parts on time working with purchasing and engineering, preparing blue prints and

directions for workers to build product.

Loan Processor

Wayne County National Bank - 2003 to 2006

2003 o 2006

Processing loans, teller window-accepting payments and deposits and withdrawals, pulling credit bureaus to

determine loan eligibility.

Balancing dealer reserve account monthly to cut checks, customer service on phones and in person to resolve

customers problems.

EDUCATION

Medical Specialist

Wayne County Career Center

1993 to 1994

ADDITIONAL INFORMATION

Skills

Proficient in typing 55 +, 20 years+ customer service, office and clerical, phones - computer skills: Microsoft

word, excel and other specialty programs.

Contact this candidate