Jocelyn Montalvan
Hayward CA *4544
510-***-**** Mobile
****************@*****.***
Profile: I am a dedicated individual who loves to learn, I am always up to
a challenge. I get along well with others, whilst also working efficiently
on my own. I am seeking a position where I can develop and excel while
giving my best to an employer.
Tennyson High School August 2006-June 2010
High School Diploma
Experience:
VenTech Inc. December 2009-October 2010
Receptionist
. Received phone calls, determined the nature of the calls and directed
callers to the appropriate department.
. Answer incoming calls on multi-line phone and respond to public
inquiries in a courteous manner.
. Received and distributed incoming and ongoing mail
. Took detailed messages for person called upon, including name, time of
call and nature of business.
. Distribute incoming faxes and courier packages.
. Prepare paperwork for outgoing faxes and courier packages and manage
shipping and receiving activities.
. Arrange meetings, schedule appointments and travel arrangements as
requested.
. Set-up and maintain files, records and databases such as master
extension, cell phone and office inventory lists.
. Ensure printers/fax/copiers and phones were in proper working order.
. Assisted with the preparation for new employees.
. Perform other related duties as assigned.
Sears Holdings October 2008-December
2009
Cashier
. Greeted customers as they enter the store.
. Answered customers' questions, and provided information on product
and services.
. Computed and recorded totals of transactions.
. Counted money in cash drawers at the beginning of shifts to ensure
that amounts were correct and that there was adequate change.
. Issued receipts, refunds, credits, and change due to customers.
. Maintained clean and orderly checkout areas.
. Processed merchandise returns and exchanges.
. Made calls to other store locations for merchandise availability.
. Assisted customers with opening store credit and making payments
. Assisted with merchandise go backs.
Tyrrell Elementary School July 2009-
August 2009
Teachers Assistant
(Internship)
. Provided instructional and clerical support for classroom teachers,
allowing teachers more time for lesson planning and teaching.
. Tutored and assisted children in learning class material using the
teacher's lesson plans, providing students with individualized
attention.
. Provide support for individual students inside and outside the
classroom to enable them to fully participate in activities.
. Supervised students in the cafeteria, schoolyard, and hallways, and on
field trips.
. Recorded grades, set up equipment, and helped prepare materials for
instruction
. Welcomed parents and their young children, answered questions, and
interacted with the public.
. Undertake other duties from time to time as the head teacher requires.