University Objective
Resume:
DENISE HARRIDEO- NARAYAN
abinmw@r.postjobfree.com
OBJECTIVE:
To secure a challenging and responsible position, while effectively utilizing my skills and
experience.
TECHNICAL HIGHLIGHTS:
Able to type 35-45 WPM
Proficient in WIN 98-XP and DOS Programs
Proficient in Word, Excel, Access, and PowerPoint
Have experience dealing with customers in a Tele-Marketing or Call-Center environment.
PROFESSIONAL EXPERIENCE:
KAPLAN UNIVERSITY (ADMISSIONS ADVISOR) 2008-2009
Responsible for making outbound/inbound calls to perspective students, who are interested in
furthering their education. My duties included discussing how the programs work, what the steps
were in becoming a Kaplan University student, going over tuition/funding, and making sure that
Kaplan is a good fit for them as well as the perspective student being a good fit for Kaplan
University.
SILVER HILL FINANCIAL (CONTACT CENTER ASSOCIATE) 2007-2008
Responsible for making inbound/outbound calls to speak to perspective and existing commercial
brokers about attending free seminars. Also spoke to brokers about certain loan scenarios trying
to get them the lowest commercial rates. I also trained new employees and had to maintain 20-30
invites per seminar.
TALK TO REP (CSR) 2004-2005
Responsible for making inbound and outbound calls to customers, who shop with Circuit City.
My duties were giving phone surveys, training new employees and keeping a goal to complete
20-30 surveys a day.
RECEIVABLE SPECIALIST INC: (SKIP TRACER) 1999-2001
Responsible for skiptracing debtors who are delinquent on their debts.
Worked with DOS program such as Boost, In addition worked on internet data bases
such as Lexus Nexus, Accurint, and Black Book to achieve daily goal, to find 30 skips per day.
EDUCATION:
PLANTATION HIGHSCHOOL (DIPLOMA)
KEISER UNIVERSITY (ASSOCIATES DEGREE IN PARALEGAL)
KEYWORD SUMMARY:
proficient Win 98-XP
type 35-45 WPM
great phone skills
team player
REFERENCES:
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