Ramesh Kumar Deshamouni
Ph: 610-***-****
E-mail: ***************@*****.***
Objective:
Seeking a challenging position in the field of Business Applications
Management and IT management, where I can make best use of my knowledge,
analytical skills and expertise for added value to the Corporation.
Summary of Qualifications:
. Excellent verbal and communication skills and demonstrated ability to
work in a fast paced environment
. Good understanding of front office Business Process, ERP applications,
database applications and Process Re-engineering concepts including
knowledge in quality assurance strategies, policies, procedures and
specifications
. Involved in business process design, Business Strategies, Process
Reengineering, workflow management, Business process mapping,
Financial Management, Marketing operations, Change management,
standard operating procedures (SOP) and project management in
different sectors
. Demonstrated ability to Interface with senior leadership to establish
policies, strategic plans and performance objectives for all business
processes
. Extensive experience in understanding the business strategies,
business goals and processes for delivering the solutions, Strategic
system analysis, requirements analysis, document management and case
matter management
. Involved in identifying the solutions and validating that the
solutions achieve the desired business results by Interviews and mock-
ups
. Excellent project management skills, strong interpersonal skills and
ability to analyze complex administrative processes and computer
systems
. Supported business and IT groups as needed when issues or requests for
action arise, including operational issues
. Involved in Risk factors and recommended courses of actions on key
initiatives to achieve the targets
. Ability to drive strategy based on industry/internal intelligence and
ambiguous requirements to help make important business decisions on
behalf of the customer experience
. Demonstrated ability to work with Application team and evaluate the
requirement management plans and deliverables
. Strong experience in working with all phases of SDLC throughout the
project life cycle. Mature understanding of Quality Assurance
Methodology relative to SDLC. Also worked towards Sarbanes Oxley
Compliance (SOX)
. Quick learner and able to work in a fast paced environment. Able to
design business architecture and lead the work flows using Visio in
support of requirements identification
. Involved in corporate meetings and assessed the internal effectiveness
and coordinated the efforts of cross-departmental teams to get the
products delivered on-time
. Experience in providing the presentations to the senior management
. Ability to work with a wide spectrum of Business stakeholders to
benchmark best practices, identify gaps, and develop tactical and
strategic plans to support implementation of initiatives
. Proficient in authoring Business Requirement Documents (BRD), System
Requirement Specifications (SRS) and identifying interfaces and
business process specifications
. Worked with Internal and External auditors and prepared documents
required for the auditing purpose.
. Worked closely with various business units in planning the development
schemas, best strategies and formulating them to deliver expected
results
. Ability to build the rapport between among the team and work
effectively with team members
. Developed Requirement traceability matrices and Use Case diagrams
according to the Functionality of the business requirements and
verified the critical linkage to the business processes
. Worked on numerous cross platform applications and organized Joint
Application Developments (JAD) and Joint Requirement Planning sessions
(JRP), Interviews and Workshops, Rapid Application Development (RAD)
sessions with End-User/clients/stake holders and the IT group.
Involved in team meetings for Gap Analysis and Risk Analysis.
. Demonstrated ability to lead the team and ensure the project solutions
are delivered in timely manner and performed cost-benefit analysis for
various applications
. Development of office applications such as developing Employee
database using Oracle applications
Education:
. Master's degree in Business Administration (MBA), University of
Findlay, Ohio (GPA: 4.0/4.0)
. Bachelor's degree in Computer Science & Engineering, S.R.T.I.S.T Engg
College, INDIA (GPA: 4.0/4.0)
Relevant Skills:
. Performed Graduate fundamental study on network concepts, programming
and basic principles of Operating systems.
. Performed study on data warehouse tools and database management
. Performed analysis on retail oil business process, financial
and staffing firms
. Developed business requirements documents Electronic machine
production units and monitored manufacturing process
. Completed an Under Graduate project on "International Data
Encryption Algorithm (IDEA)",an application for ECIL
. I have good academic record and G.P.A is 4.0.
Computer Skills:
Applications CRM, ERP PeopleSoft applications, Front office, Order
management applications and E-Commerce applications
Development Application Designer, People Code, Application
Tools Engine, Workflow
Reporting Tools SQR 4.x/6.1, PS Query.
Testing Tools HP Quality center 9.2
Administration PS Security, People Tools utilities and Upgrade
Tools Assistant.
Integration Component Interface, Business Interlink, EDI Manager,
Tools Application Messaging, Control-M jobs
Operating Windows XP, 2000server edition, Unix
Systems
Tools SQLServer, PL/SQL, SQR, Ab-Initio,Crystal Info,
Requisite Pro, Use Case, Knowledge in RUP and SQL
RDBMS Oracle 7.x/8.x, MS SQL Server 6.0/7.0
Software Visual Basic 6.0 and MS Office (Word, Outlook, Excel,
Access, Power point, Project, Visio), Process
knowledge in Agile/Scrum methodology
Operating systems:
MS-DOS, Windows 95/98/ME/2000/XP and Macintosh
Career Highlights (Work Experience):
Sr.Business Analyst
Apollo Group, AZ (May 2010 - Present)
. Involving in system analysis for the existing systems and other
related changes in the business applications
. Analyzing process flow for business applications and develop
functional and non-functional requirements
. Gather the required information from multiple sources through
workshops and business meetings
. Performing requirements analysis, identify, assess and document
business requirements and priorities
. Perform the cost-benefit analysis and prioritize the required tasks
and research whether the solutions for the current requirements exist
within or outside the system, If not work towards the feasible
solutions
. Analyze the impact of the proposed solution and develop use cases to
demonstrate the business specifications and other technical
information to IT team through JAD sessions
. Communicating the functional and technical information to the
technical team and business team
. Involving in the complete development life cycle (planning,
designing, developing, testing) of applications
. Assist the QA team and ensure that proper test plans execution has
been completed and results are verified
. Participating in System management and performing UAT with business
users
. Validating the business processes as per the requirements and train
the end users through demos and other sessions
. Analyzing the application reports with the business team and debugging
the defects
Sr.Business Analyst/ Project Lead
Cravath Swaine & Moore, NY (Feb 2010 - April 2010)
. Acted as liaison between Legal team (Customers) and technical team and
analyzed the functional process in HR business applications (ERP
applications)
. Involved in developing functional and non-functional documents by
gathering information from Legal team.
. Verified the process flow in recruiting activity and developed the use
cases as per the business process
. Gathered requirements from multiple sources and demonstrated the
business specifications to the technical team
. Designed the security, workflow impact analysis documents based on
customer specifications
. Worked as a business analyst and documented customer problem
information and recommendations
. Involved in execution of ERP Recruiting process and demonstrated the
application process through Demos
. Involved in debugging and resolving security issues in people code.
. Maintained the implementation of security policies and procedures.
. Created data mover scripts for data migrations from/to multiple
existing environments.
Sr.Business Analyst/ Project Lead
Kelly Services, MI (July 2007 - Jan 2010)
* Worked as Senior business analyst for the implementation of Kelly
front office applications, ERP packages and CRM
* Participated in Full life cycle implementation (Planning, Design,
Analysis, and Testing) of Front office applications and other
packages
* Interviewed business area experts, asking detailed questions and
carefully recording the requirements in a format that can be reviewed
and understood by both business people and technical people.
* Analyzed the water fall model for the project life cycle SDLC and
Involved in developing business architecture and scenarios
presentation with the customers and project team
* Created and maintained Narrative Business Use Cases and Data Flow
Diagrams of the business process
* Worked closely with the internal customers to obtain a full
understanding of their business requirements and facilitated JAR/JAD
sessions with functional, development and management teams to identify
the feasible solutions
* Captured core business process information, business rules, business
entities and other relevant information, involved in designing User
Interfaces for developing prototypes and Coordinated in distributing
the workflow details to appropriate resources.
* Involved in People tools upgrade process and reviewed the AS-IS, TO-BE
models of the business process
* Played major role in Project Management including deployment,
documenting, and implementation throughout the development lifecycle
and performed Fit-Gap analysis for the front office business
applications and recommended diverse methodologies for Process
Reengineering
* Tracked and communicated project tasks progress against deadlines and
provided measurable results to management
Business Analyst
Wells Fargo, CA (Dec 2006 - June 2007)
* The Major Objective of the project was to collect the business
requirements and validate the specifications of business process and
testing the functionality of credit card systems including credit card
orders and check orders
* Gathered End user requirements and created Business Use Cases and Data
Flow Diagrams using MS Visio.
* Developed test scenarios and test plans in accordance with the
business requirements using Quality center and involved in complete
project development (SDLC).
* Facilitated JAD sessions with customers, functional, development and
management teams to identify the feasible solutions
* Involved in various meetings with the customers and gathered the
business inputs of the system
* Prepared Logical Data Models that contains set of diagrams containing
the essential business elements, detailed definitions, and
descriptions of the relationships between the data elements to analyze
credit card and other jobs order processing system.
* Acted as a liaison between the business processes (Customers) and the
IT solutions and derived the system actions
* Involved in project team meetings, reviewed the Risk factors in the
project progress and worked toward the resolution
* Demonstrated ability in achieving business goals, performing critical
path analysis, and identifying opportunities for business process
improvement
* Involved in Customer Relationship Management (CRM) and resolved
customer issues in timely fashion
* Interacted and communicated clearly with development, testing and
production teams concerning release management policies and
procedures.
* Involved in end user training program and demonstrated the
functionality of the applications
Lab Operations Assistant (Information Technology)
University of Findlay, Ohio (June 2005 - Aug 2006)
. Provided Assistance the users working with MS-Office &
Internet problems
. Created System access to the users
. Preformed systems maintenance and troubleshooting the technical
problems
. Administered daily activities in the university computer labs
Marketing Manager (Retail Oil business)/ E-Commerce Applications
Jaya Ratna Filling Station, INDIA (April 2002 - July 2004)
. Manage day-to-day business operations in Retails Oil sales and
marketing divisions
. Coordinate and implement retailing activities
. Team player and Supervise the employees' job duties
. Perform financial tasks of the business operations
. Prepare the sales orders and achieve the sales targets
. Communicate the information of the retails oil products and
develop the business
. Analyze the regular sales metrics and Generate the reports
. Communicate the reports to the management in timely manner
Application Analyst
ECIL, India (Jan 2002 - March 2002)
. Performed business analysis on the production of the
Electronics units
. Developed business requirements documents for the business
application
. Worked for a project on "International Data Encryption
Algorithm (IDEA)",an application for ECIL
References:
Transcripts can be made available on request