Administrative Assistant Quality Control

SYLVIA R. CADORETTE

** ****** **.

Dracut, MA. **826

978-***-****

E-mail: ********@*******.***

SUMMARY OF SKILLS:

Experienced Administrative Assistant and Data Entry Operator with over 13

years of office support. Detail oriented, organized, responsible, quick

leaner with the ability to work independently or as part of a team. Able

to identity problems (troubleshooting), research solutions and make

effective decisions. Ability to handle multiple assignments. Meet goals

and deadlines. Trained in ISO 9000 environment. . ESD Training at

Lodgenet. Computer skills include Microsoft Windows, Quickbooks, Excel,

Bookkeeping, Access, Powerpoint, Wordperfect, Lotus and the Clarify Citrix

program.

EXPERIENCE:

Field Service Coordinator/Administrative Assistant: 1999-2009

Lodgenet Interactive Corp. Woburn, MA

. Accept, dispatch and close clarify support cases. Provide support for

field service technicians. Twelve to fifteen technicians. Ordering

of equipment, tapes and content drives.

. Updating urgent (critical) cases for technicians in clarify support.

. Online ordering of equipment through Clarify logistics; to replenish

office stock as well as emergency equipment to be sent to hotel's.

. Assembled tape kits for monthly tape exchanges at hotel sites.

Ordering of content drives for sites. Comply with content security

for tapes and drives.

. Ensured Content Security room and entire office. Set ADT Security

system at the ending of each day.

. Prepare monthly Pie Charts for Area Managers and technicians, using

Excel spreadsheets.

. Prepared weekly time sheets and distributed to area manager.

. Answering of phone, taking and distributing messages. Filing.

. Shipping of (MRB) equipment to LNET Corp. (Returns from hotels).

. Receiving of all equipment and tapes for office.

. Completed monthly cycle count of warehouse equipment (Inventories).

Scanned and manual entered all inventories into database program.

Prepared reports using Business Objects program.

. Completed (SVR's) Site visit reports for billing of remotes,

controllers and other serialized equipments.

. Balanced Expense reports. Calculated reports using an adding machine.

Sylvia R. Cadorette

Data Entry/Accounting Clerk 1996-1999

Windham Professionals,Inc., Salem, NH

. Responsible for typing checks called "Autoscribes" on a personal

computer and regular computer terminal using an automated checking

account system.

. Identified debtor checks.

. Called banks across the country from debtors to verify checks with

large sums of cash.

. Prepared and distributed paperwork for the following managerial

departments: Client Services, Collection floor and Wage

withholding.

. Skilled in the use of an adding machine.

Quality Control Inspector

Printed Circuit Corp., Woburn, MA 1995-1996

G.A.C. Printed Circuits, Lowell, MA 1994-1995

Altron, Inc. Wilmington, MA 1985-1993

. Responsible for complete inspection of printed circuit boards: Double-

sided and Multilayer.

. Trained in all phases of inspection: Drilling, Deposition, Lamination,

Etch, Reflow, Solderstrip, Hot Air Leveling and Final Inspection.

. Able to read "prints" for checking hole sizes and checking dimensions

of printed circuit boards.

. Skilled in the usage of pin gauges, soldering irons, small hand tools,

verniers and micrometers.

. Prepared inspection logs for management personnel.

. Logged jobs in and out of computer system.

. Counted printed circuit boards to maintain counts with batch cards.

EDUCATION:

Computer Support Specialist Diploma, Training Unlimited, Inc. Lowell, MA.

Graduate of Dracut Senior High School, Dracut, MA

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