Manager Customer Service
Resume:
William J. Taylor, Jr.
**** *.*. **** *****, Anthony, Florida 32617 - Phone: 561-***-****,
Email: *.********@*****.***
February 2006 - South Central Pools
August 2010 West Palm Beach, Florida
Warehouse Manager
? Managed a warehouse staff of approximately 10
employees.
? Maintained a 25,000 s.f. warehouse consisting of
swimming pool equipment and merchandise.
? Shipped product to customers as well as receiving
products into the warehouse.
? Set appointments for incoming truck deliveries as
well as routing company trucks.
? Picked orders, cycle counts, stock replenishment,
keeping inventory up to date.
? Intra-company transfers to other company locations
via LTL and U.P.S carriers.
? Provided excellent customer/vendor service to
maintain a superior business relationship.
? Worked directly with the Branch Manager to hire as
well as train new employees.
April 2004 - Gemaire Distributors
February 2006 West Palm Beach, Florida
Warehouse Manager
? Managed a warehouse staff of approximately 15-20
employees.
? Delegated tasks to employees as well as upheld the
company image.
? Handled all of the shipping and receiving to/from
numerous vendors via LTL, and U.P.S.
? Routed both incoming and outgoing deliveries via
company delivery vehicles.
? Worked closely with customers regarding shipments to
provide a higher level of service.
? Conducted Cycle counts and continued to keep our
inventory accurate and well stocked.
? Provided excellent vendor service to maintain a
superior business relationship.
? Hired and trained new employees.
October 2002 - Self-Employed
April 2004 Ocala, Florida
Sub Contractor - Moving Company
? Provided excellent customer service to clients.
? Delivered personal items for clients to new
homes/businesses.
? Loaded and unloaded items into company vehicles for
storage/moving.
July 2000 - K-Mart Distribution Center
October 2002 Ocala, Florida
Shipping, Non-Conveyable, Cross Dock Supervisor
? Supervised a team of 18 employees.
? Scheduled inbound trailers for merchandise delivery.
? Accountable for inventory control, receiving and
stocking merchandise.
? Supervised employees in merchandise order picking for
store orders.
? Assisted Warehouse manager to train the staff in
production tracking.
? Trained employees in workload balancing, and safety
awareness.
William J. Taylor, Jr.
4035 N.E. 92nd Place, Anthony, Florida 32617 - Phone: 561-***-****,
Email: *.********@*****.***
November 1998 - Southeastern Freight Lines
July 2000 Riviera Beach, Florida
Dock Supervisor
? Supervised a team of 9 employees.
? Increased production levels as well as organized
staff for better workload efficiency.
? Routed inbound and outgoing freight.
? Trained new employees.
June 1995 - United Parcel Service
November 1998 Riviera Beach, Florida
Pre-load Supervisor
? Supervised a team of 18 employees, 9 unloaders and 9
sorters.
? Scheduled both inbound and outbound trailers for
loading and unloading.
? Tracked arrival times for incoming freight.
? Reviewed production reports on a daily basis in order
to maintain productivity.
? Implemented any changes necessary to obtain the
highest standards of quality control.
EDUCATION: Beaver County Vocational School specializing in Auto Body
Repair, 1986-1988
Hopewell High School, Aliquippa, PA, 1984-1988
REFERENCES: Available Upon Request.
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