Sales Associate

MONIFA VOGLESON

* ***** *****

Jackson, N *****

908-***-**** *******@*****.***

OBJECTIVE

To obtain a position where my academic training and corporate experience

can be applied.

SUMMARY

A highly motivated self-starter, innovative team player dedicated to

quality and excellence.

PROFESSIONAL EXPERIENCE

AT&T (Formally Centennial Communications via Merger), Wall, NJ 2007 -

Present

Specialist- Applications Developer

. Support cycle release goal by ensuring invoice accuracy.

. Assist team members with projects and monthly reports.

. Develop an understanding of billing process and procedures.

. Assist with resolution of any issues identified by creating and

providing documents to suggest necessary changes in the system.

. Provide assistance on system project testing and implementation,

comparing results to the plan.

. Review, analyze, and distributed usage and error reports.

. Establish and maintained working relationships with various

departments throughout the company.

. Write and edit methods & procedures manuals used for training

employees.

BANK OF AMERICA, Philadelphia, PA 2004 - 2006

Sales Associate, Teller

. Efficiently serviced more than 200 customers daily.

. Proposed and implemented new marketing techniques.

. Maintained financial integrity and banking standards.

. Fulfilled deposits, withdrawals and cash advances.

. Trained and supervised new hires.

MACYS, Freehold, NJ 2003 - 2004

Sales Associate

. Maintained high energy and service standards.

. Coordinated and aided various departments as needed.

. Displayed knowledge of products and services.

. Successfully resolved customer issues.

EDUCATION

B.A., Business Administration, Finance, Temple University, Philadelphia, PA

AFFILIATIONS

Member of Financial Management Association

Member of Rho Epsilon Real Estate Fraternity

SKILLS

Microsoft Word, PowerPoint, Excel

INTEREST

Exercise, Current Affairs, Literature

Contact this candidate