Customer Service Data Entry
Resume:
Jeremiah Wicklein
Oakdale NY 11769
********@************.***
SUMMARY
I acquired many skills while at Eckerd College, ranging from computer graphics to customer
service. During my time there, I gained experience with office administration and the ability to
run an office while the office supervisor was away. These and other positions also allowed me to
expand my customer service experience and my ability to handle large amounts of requests from
students and faculty on a daily basis.
SKILLS
Word Processing/86-90 wpm, Microsoft PowerPoint, Microsoft Excel, Microsoft Word,
Customer Service, Internet Research, Animation/Graphics, Webpage Design, 3D Studio Max 9,
Adobe Photoshop CS5, Adobe Dreamweaver CS5, Adobe Illustrator CS5, Adobe Flash CS5
EDUCATION
Bachelor of Arts, Eckerd College, St. Petersburg, FL May 2008
Major: Digital Arts GPA: 3.13
EXPERIENCE
Waiter, Seacrest Diner, Sayville, NY 9/2010 – Present
Responsibilities include providing excellent customer service, taking orders both in person and over the
phone, running food, ensuring all tables are clean and ready to be used, and greeting customers.
Freelance Web Design Internship, DLG Results, Worcester, MA 6/2010 – 9/2010
Designed website layouts and created redesigns of existing websites with Adobe Photoshop CS5,
Illustrator CS5, and Dreamweaver CS5. Coded sites using CSS, modified and uploaded files via
Dreamweaver, and modified product pages of various sites through the use of Cube Cart.
Administrative, Marine Science Department, Eckerd College 9/2004 – 5/2007
Conducted numerous internet searches to: 1) gather website links for posting on the student
opportunities board, and assisted in the creation of publications to publicize appropriate venues
for students to pursue these opportunities; 2) acquire graphics for assorted desktop publishing
projects; 3) research various subjects for the supervisor and departmental faculty members. Was
in charge of creating artistic displays highlighting the achievements of the department’s
professors and students, as well as publicizing upcoming events. Other responsibilities included
word processing, data entry, proofreading, bookkeeping, flyer and calendar creation, providing
telephone assistance, day-to-day office procedures, and supervising the reception office.
Administrative, Office of Foundations, Eckerd College 6/2007 – 9/2007
Assisted faculty with proofreading academic materials, handling office files, answering
telephones, printing, scanning and copying documents, and data entry. Also ensured the Eckerd
College Western Heritage in a Global Context webpage remained up-to-date.
Staff Assistant, Merry Pier, St. Petersburg Beach, FL Summer 2006
Responsibilities included managing inventory, handling financial transactions, and coordinating
basic upkeep and maintenance of grounds.
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