Customer Service High School

COURTNEY THOMAS

*** ********* ******

BISHOPVILLE, S.C.29010-1243

LEE COUNTY

803-***-****

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Objective

Obtain a position as a team player in a people-oriented organization

where I can maximize my customer-service experience in a challenging

environment to achieve the corporate goals.

Qualifications

Customer Service & Relations professional experienced working in fast-

paced environments demanding strong organizational, technical, and

interpersonal skills. Trustworthy, ethical, and discreet; committed to

superior customer service. Detailed-oriented and resourceful in

completing projects; able to multi-task effectively.

Education

Strayer University Bachelor of Business

Administration 2008 - Present

Central Carolina Technical College Associates in Public Service

2004 - 2006

Lee Central High School Diploma

1999 - 2003

Relevant Experience

MONSTER.COM(CALL CENTER) CUSTOMER SERVICE REP.

SEP.,2008. to May, 2010

* PROVIDED RESPECTFUL & FRIENDLY SERVICE

* ASSIST CUSTOMER IN RESOLVING ISSUE

* OPERATE TELEPHONE & PRODUCE DAILY DOCUMENTS

FEDERAL EXPRESS CUSTOMER SERVICE AGENT

FEB. to DEC., 2007

* PROVIDED RESPECTFUL & FRIENDLY SERVICE

* ASSIST CUTOMERS IN SHIPPING VALUABLE ITEMS

* OPERATE TELEPHONE & PRODUCE DAILY DOCUMENTS

RUBIN GRAY LAW FIRM LEGAL SECRETARY AUG. to

DEC., 2006

* MAINTAINED CONFIDENTIAL FILES

* PRODUCE LEGAL DOCUMENTS; FILE WITHIN A TIME FRAME.

* KEPT CLIENTS ABREAST ABOUT THEIR CASE

CVS PHARMACY CASHIER/PHOTO TECHNICIAN JUNE to

MARCH, 2005-07

* DEVELOP PICTURES

* MAINTAIN INVENTORY & STOCKED MERCHANDISE

* MAINTAIN A GREG-TAG MACHINE

Skills

Proficient with a vast array of software including: Microsoft Word,

Excel, Access, & Power Point, Quick Books, Windows 98-2000, XP, & Vista

and the Internet.

References Available Upon Request

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