Jamie Totland
Jamie L. Totland
Mesa Arizona, 85209
Cell: 907-***-****
E-mail:- *.*******@****.***
Profile
I am an outgoing & dedicated person who has great ambition to do well in all aspects of this
position. I would like to bring what knowledge I have, while also learning many new things. I am able to
work alone, be self sufficient, & I also work well with others.
Education
Robert Service High School
5577 Abbott Rd.
Anchorage, AK 99507
Work Experience
Internal Medicine Associates: Receptionist (July 2010-September 2010)
~customer service with medical patients, working in call center, doing small amount of medical bill
training
Markel’s Collision Center: Receptionist (March 2008- July 2010)
~ managing office, customer service, scheduling, vehicle deliveries, sales transactions
East High Gymnastics: Assistant Coach (August 2008- November 2008)
~ coaching full team on all events ranging from beginner to advanced
Jamie Totland
Arctic Gymnastics Center: Receptionist (October 2007- March 2008)
~managing office, customer service, data entry, sales transactions
Cache: Sales Associate (December 2006- June 2007)
~ clothing sales, inventory, customer service, sales transactions
Express: Sales Associate/ Fashion Stylist (August 2006- December 2006)
~ clothing sales, inventory, customer service, sales transactions, personal styling
Karolyi’s Gymnastics Camp: Coach/ Dance Instructor/ counselor (June- July 2006)
~ coaching vault, teaching dance, working with parents
Arctic Gymnastics: Coach (August2005- May 2006)
~ coaching different levels of gymnastics, working all events, working with children & parents
Karolyi’s Gymnastics Camp: Coach/ Counselor (June- July 2005)
~ coaching vault, taking care of children
Ike Carter Janitorial: Secretary (June 2004-June 2005)
~ answer & direct calls, file paper work, work with spreadsheets
Additional Skills
I am very good with people. I will go above & beyond to help customers with what they want
&/or need. With my few years of customer service I have learned to help disgruntled customers with their
issues &/or concerns to end with a more pleasing experience.
Achievements
Jamie Totland
~ National title winner at Western National Gymnastics Championships
References
~ Gary K. Mack
~ Nichole Vonesh
~ Brian Belcher
~ Paul Kukes