Customer Service Data Entry
Resume:
Janice Davila
Miami, Fl 33183
Cell: 305-***-****
Email:***************@*******.***
OBJECTIVE: To find a job that hard work and good people skills are
appreciated and rewarded. Also to find a job where there is room for growth
and a possibility of a career.
QUALIFICATIONS
Fluent in English and Spanish (Read and Write)
Computer knowledgeable
Excel
Word
Power Point
Outlook
Visual Basic 6
Visual Basic net
As400
Inventory
Scheduling
Access
Data Entry
Filing
Fax
Scanning
EDUCATION
2009 - Computer Programming, Miami Dade College
Travel Agent - University Sagrado Corazon Puerto Rico
Computer Programming - University de Carolina Puerto Rico
PROFESSIONAL EXPERIENCE
AT&T - Miami, FL
2008-2010
Bilingual Customer Service Representative/ Inbound Call Center
Assist customers with questions regarding their bill, payments, change rate
plans for their cell phone and troubleshooting phone devices. Also sending
fax, scanning documents, filing information and data entry.
Interval International - Miami, Fl
2006-2008
Marriott Advisor/ Inbound Call Center
Process and book reservations for existing members
Assist members with benefit information.
Answer questions about member vacations packages. Also sending fax to
customers of their vacation confirmation, data entry and emailing customers
with vacations options.
PRC - Miami, Fl
2002-2006
Entertainment Consultant/ Inbound Call Center
Process orders for Direct TV customers.
Schedule appointments for installation.
Assist the customer by providing information about the different products
and packages.
Bloomingdales - Miami, Fl
2000-2002
Hosiery Specialist/ Fashion Accessories Specialist
Sell and merchandize my departments.
Set up events with buyers for Bloomingdales special events.
Restock and place refill orders with buyers weekly.
Process inventory on a quarterly basis.
La Garita - San Juan, PR
1998-2000
Shift Manager
Ensure that the store was properly organized and merchandised.
Supervise store employees.
Scheduled employees based on need.
Assist with customer inquiries as needed.
Process all quarterly inventory reports, and bank deposits.
Contact this candidate