Customer Service Medical Billing

LISA L. CARON, CPC-A

**** *********

Drive

La Habra, California 90631

Cell 562-***-****

************@*****.***

OBJECTIVE To obtain a challenging position in a Medical Billing office

where I can utilize my knowledge and skill as part of an

efficient team.

SKILLS Coding: CPT, ICD-9, HCPCS Strong Customer Service

Medical Terminology, Anatomy, Alpha and Numeric Filing

Documentation 10-Key by Touch

HIPAA Compliance Communication Skills

Reading & Understanding EOB's Answering Heavy Phones

CMS-1500 Typing 35 WPM

Manage Care (PPO, POS, HMO) Data Processing / Entry

Insurance; Medicare and Microsoft / Windows

Medicaid, Medi-Medi Accounting Skills

Coordination of Benefits Dependable

Medi-Soft Reliable

Scheduling Appointments

EDUCATION Career Networks College - Orange, CA

Sept 2009-June 2010

Diploma in Medical Billing & Coding

North Orange County ROP - Anaheim, CA

Aug 2005-Feb 2007

Diploma for Front Office Medical

Assistant/Health Unit Coordinator

160 hours of Externship at St. Jude Medical for Front Office

Medical Assist

WORK HISTORY Monson Machine Inc. - Corona, CA

2008-2009

Customer Service and Office Assistant

Entered customers orders and exact specifications

Shopped for competitive prices for manufacturing materials

Maintained policies & procedures

Utilized multi-line phone systems

K-V Engineering Inc. - Anaheim, CA

2004-2008

Customer Service

A/P & A/R Invoicing

Entered customer orders

Purchased materials for manufacturing

Entered bill of materials and part numbers into the computer

system

Quaker City Bank/Banco Popular - Whittier, CA

2000-2004

Customer Service Representative

Front line teller processing transactions for clients;

Balanced a cash drawer daily

Performed back office and clerical duties

Washington Mutual - Whittier, CA

1988-1998

Senior Customer Service Representative

Ensured optimal customer service

Managed and controlled accurate recording of all customer

transactions

Opened new accounts

Supervised and aided employees during transactions

Certification Member of the American Association of Professional Coders

and Memberships

Certified Professional Coder - Apprentice

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