Customer Service Representative
Resume:
Jennifer D. Pawlowski
Naugatuck, CT 06770
*****************@**********.***
EMPLOYMENT HISTORY
ANASTASIO GROUP New Haven, CT 11/08-
Present
Positions in this financial services company included the following
(at times I held more than one position to cover for transitions/needs of
company)
Accounts Payable (November 2008 - March 2010)
Duties include the following for 6 separate companies within the
organization:
- Entering new invoices into Peachtree
- Cutting checks for weekly check run
- Filing
- Answering phones etc.
Billing Department (December 2008 - Present)
Duties include the following for 3 separate companies within the
organization:
Anastasio & Sons: Billing done on a daily basis
-Storage bills
-Car Unloading billing
-Dumpster billing
-Freight billing etc.
MGT MEDIA, LLC Middlebury, CT
8/2005- 2/2008
Positions in this financial services company included the following
(at times I held more than one position to cover for transitions/needs of
company):
Accounting Representative (June 2006 - February 2008)
Duties include the following for 3 separate companies within the
organization:
- Payroll
- A/P & A/R
- Reconciliation of bank statements
- Posting daily transactions into Peachtree
- Preparation of Quarterly Tax Returns
Payment Processor (April 2006-Jun 2006)
Duties include the following:
- Printing and posting clients payments to creditors on a daily basis
(200+ daily)
- Disbursing a percentage of the payments electronically
- Withdrawing monthly payments from clients accounts using EFT Network
(150+ daily)
- Filling out Daily Accounting Sheet for Accounting to track monies
- Downloading commission reports for outside sales representatives and
printing commissions
- Reissuing returned payments from creditors
- Transferring funds from account to account
- Tracking creditor contribution payments to our company
- Entering new clients into the database
Customer Service Representative (August 2005- April 2006)
Duties include the following:
- Taking calls from clients
- Correspondence with clients creditors
- Check research on lost payments
- Resolving clients issues
- Scanning contracts into our system
OTHER EMPLOYMENT
Telemarketer, State Farm Insurance Agency, Hamden, CT Temporary
Assignment 3/05 - 5/05
Clerk, Library Board of Directors, Beacon Falls, CT
9/03- 4/04
Secretary, Shoreline Star, Bridgeport, CT
9/02 -12/02
Customer Service, PhoneCharge Inc., Ansonia, CT Temporary Assignment
7/02 - 8/02
Secretary and Telemarketer/Scheduler, Kirby, Milford, CT
5/01 - 4/02
EDUCATION:
Naugatuck Valley Community College Administrative Medical Specialist
Certificate 8/02
West Haven, CT High School Diploma
5/02
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