Customer Service Manager

************@*****.*** 360-***-**** cell

Jana Bare

* ***** ********* ********’s Ministries & Youth programs at New Covenant Fellowship

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** ***** ******* ******* ** Toby’s Tavern

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* ***** ***-Isle Library

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Professional Experience

Public Service Assistant SUB – Sno-Isle Library,

360-***-**** Island County, WA Betsy Arand ext. 6220 April 2008- Present

Assisted library patrons with processing and checking out materials; with inquiries & requests (in

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person & by phone); with the information databases and answered basic computer & reference

questions.

• Proficient at working in CARL ILS system

Children’s Ministry Director – New Covenant Fellowship Oak Harbor, WA Pastor Ron Eerkes

March 2003 – August 2010

• Coordinated curriculum & managing classrooms & volunteers

• Scheduling & recruiting

Secretary – New Covenant Fellowship 360-***-**** Oak Harbor, WA Pastor Ron Eerkes

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2006- July 2010

• Telephone & front desk reception

• Filing & data entering

• Event & small group coordination

Clerk - Sound Business & Copy Center 360-***-**** Freeland, WA Marcella Harrington

• Customer service

• Cashier

• Help customers with copies & Fax

Kitchen manager -Toby’s Tavern 360-***-**** Coupeville, WA Gary Sims

Programming and Software Skills

Microsoft Office XP, MS Windows® 2007, Excel, Adobe PhotoShop, Print Shop and Publisher

Savin copier & Fax machine

Education

Junior College- CA

Co-op Preschool with Skagit Valley College- WA

Early Childhood Education- Everett Community College- WA

Additional Info:

Jana is a hard working, independent & positive person- Anne Murphy Teen Services Librarian, Oak Harbor

Despite having to learn a new ILS, policies and procedures, layouts at five different libraries, and the subsequent

differences in how to work in each of those, Jana Bare hit the ground running shortly after being hired. Her keen

organizational skills and ability to learn on the fly made her a true asset to the team. That’s no less true today

than when she was first hired.-Marie Byars, Technical Liasison, Coupeville Library

************@*****.*** 360-***-**** cell

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