Customer Service Medical Assistant

Cheri Maes

*******@*****.***

510-***-****

Objective: To obtain a position as a Medical Assistant that offers both

personal and professional growth.

Summary:

• 10+ years customer service and administrative experience

• Valued externship as a Medical Assistant

• Proficient PC skills, Including MS Office, Advanced MD, and

D igiChart

• Excellent interpersonal and patient care skills and bedside

manner

Education: Heald

College, M i lpitas, Ca. 2010

Associates in Applied Science M edical Assisting

San Francisco City College, San Francisco, Ca. 2001

Certificate of Completion in Phlebotomy

San Francisco City College, San Francisco, Ca. 2001

C ertificate of Achievement in Medical Office skills

Clinical Skills: Administrative

skills:

•

• Injections Charting

• Venipuncture CPT/ICD9 coding

• Urinalysis Medical Records

• Vital Signs Filing/Appt. Sched.

• Specimen Administrative Procedures

Collections Insurance verification

• Sterilization

Techniques

E xperience:

Woman’s Care for Life, Los Gatos, Ca. 07/10-09/10

Medical Assistant- Extern

• Uploaded Paper charts to Digi-Chart

• Roomed patients,vital signs and patient history

• Set up exam t rays, Administered injections,

• Performed tests such as Urinalysis(HBG levels and Glucose,

P rotein)

• Autoclaving and disinfecting

• Called patients to disclose test results

A mnity Commerce, Mi lpitas, Ca 03/09-04/10

Sales Associate/ Customer service Representative

• Sold merchandise on commission

• Ordered merchandise

• Inventory

• Processed payroll

• Customerservice

Almaden feed and fuel, San Jose Ca. 07/02-06/06

Ba r tender/ Server

• Customer service

• Took orders

• L ight stocking

• Inventory

• Disinfecting

Western Dental Concord, Ca. 10/01-

02/02

Receptionist

• Scheduled appointments/ appointment reminders

• Filed Charts

• Billed insurance companies

• Roomed Patients

Jewish home for the aged, San Francisco, Ca. 06/00-09/01

Volunteer

• Patient t ransport

• made beds

• answered phones

• front desk sign-in

• coordinated activities for residence

Contact this candidate