Customer Service Sales

KATHRYN K. PFLAUM RESUME OF QUALIFICATIONS

***** ******** ***** 678-***-**** - Cell/Home

Hampton, Georgia 30228 **************@*****.*** - E-mail

OBJECTIVE A responsible Office Administrative/Sales Support position

that will

utilize my professional skills, extensive experience, and

proven abilities.

SUMMARY OF QUALIFICATIONS

Experience 10 successful years with SYSCO Food Services of Atlanta

serving in

the positions of Marketing Administrator/Administrative

Assistant

and Account Coordinator.

3+ years as a Graphic Designer for Publix Supermarkets.

Education SINCLAIR COMMUNITY COLLEGE, Dayton, Ohio

Major: Commercial Art/Graphic Design - 1977 to 1979

High School Graduate

Computer Microsoft Office including Word, Excel, PowerPoint, and

Access - Outlook -

Skills Business Objects - Monarch - Information Central -

AS400/Rumba - SPIN -

iSeries Navigator - Adhoc - Adobe - Siebel - Order Entry.

Military UNITED STATES NAVY - 1972 to 1975

Legal Yeoman - Active Duty

Aviation Maintenance Administrator - Reserve Duty

Strengths Dedicated "team player" who gives "110%" to assigned

responsibilities...

Prompt - Always on time... Dependable - Very few work

absences...

Excellent communicator... Adaptable to a variety of people

and situations...

Detail oriented... Quickly identify and institute solution

to problems...

Very thorough from inception to completion of projects...

Strong organization and planning skills... Effective time

management...

Able to efficiently manage multiple priorities

simultaneously...

Goal/Achievement oriented... Quick learner... Thrive on

daily challenge...

PROFESSIONAL EXPERIENCE

1999 to 2009 SYSCO FOOD SERVICES OF ATLANTA, Atlanta, Georgia

September, 2003 National Accounts Marketing Administrator/Administrative

Assistant

to March, 2009 Provided assistance to Vice President, Account Managers,

and Account Executives in National Account Sales

Department. Diverse responsibilities included telephone

communications, specialized reports, research,

correspondence, bid proposals, file maintenance, calendar

management, meeting and travel arrangements, and

maintaining office equipment. Also assisted Sales Dept.

with order entries and recovery of missing/lost invoices

and managed schedules and time cards for Customer Service

Department.

0. Had only 5 sick days in 9.5 years with the company.

Continued to next page...

KATHRYN K. PFLAUM Resume - Page Two -

PROFESSIONAL EXPERIENCE (continued)

SYSCO FOOD SERVICES OF ATLANTA (continued)

September, 2000 Profit Management Account Coordinator

to Sept., 2003 Set up and maintained pricing contracts between

vendors and customers, organized and maintained filing

system, verified pricing, researched problems, assisted in

researching product codes, and received and reconciled

revenues from food brokers and vendors.

August, 1999 BID Department Account Coordinator

to Sept., 2000 Processed and maintained orders for schools and

institutions, reconciled

invoices and submitted credit adjustments, prepared and

submitted BID

proposals to school systems and institutions, and assisted

customers in

locating products.

ADDITIONAL EXPERIENCE

May, 1996 Graphic Designer

to June, 1999 PUBLIX SUPERMARKETS, Atlanta, Georgia

Created hand lettered signs as well as specialty signs and

decorations for store. Assisted departments in setting up

displays for product promotion, feature items, and themes.

REFERENCES Available upon request.

Contact this candidate