Customer Service Administrative Assistant

Sherri Bertini

**** ******** ***

Olivehurst, CA 95961

916-***-****

Career Objective

Administrative Assistant/Receptionist

Skills and Abilities

MS Office/Excel

Customer Service Skills

Typing 50 W.P.M.

Maintaining File Systems

Opening/Sorting Mail

Experience

Receptionist/Administrative Assistant-2002-2003

Western Electrical Contractor's Association-Sacramento, CA

Answering telephones, greeting guests, faxing, inputting data on computer, maintaining an

accurate report for checks received, filing, recording and maintaining records, determining

recording on postage machine, registered and express mail.

Office Manager-1998-2002

Coast United Advertising-Sacramento, CA

Managing regional office, opening and closing office, scheduling appointments, meeting with

customers for renewed contracts, delegating work orders, typing correspondence, creating

spreadsheets and form letters, screening prospective employees, firing and hiring employees,

answering telephones, retrieving voice mail, operating and maintaining office machines.

Office Clerk-1997

National West Manufacturing Company-Sacramento, CA

Entering data, filing invoices, answering telephones, operating office machines, scheduling

shipments, assisting callers, typing documents.

Customer Service Representative-1996-1997

Office Team Personnel Service- Sacramento, CA

Answering telephones, typing correspondence, filing alpha/numeric, operating office machines,

reconciling receipts, entering data, stuffing envelopes, customer service.

Volunteer Coordinator Assistant-1995-1996

Firehouse Community Center-Del Paso Heights, CA

Scheduling volunteer staff, interviewing applicants, typing correspondence, assisting guests,

answering telephones, conducting orientations for new volunteers, sending and receiving

electronic mail, entering data, attending city meetings.

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