Customer Service Human Resources

**** **** ****, **** *** Moines ****.***-***-****.**************@*****.***

Theresia Hunt

Experience

**/**/****- ** *** week AARP Foundation Des

Moines, Iowa

Employment Specialist

Take vital and sensitive information from the client.

Make determination if person is qualified per agency guidelines.

If they qualify, enrollment is processed.

Try to place client with host agency.

E-mail permanent job possibilities that are found.

Direct clients to education opportunities to help with skill development. .

03/10/2009-04/20/20 10 hrs week Office Team (Easter Des Moines, Iowa

09 Seals)

File Clerk/Office Help

Filed applications, health reports, and financial statements.

Maintained all pertinent information into client's personal binders.

Assigned to other tasks as needed.

02/08/2009-03/08/20 20 hrs week Office Team (Wells Fargo) W. Des Moines,

09 Iowa

Customer Service

In a call center setting received inbound calls from customers.

. Loss Mitigation. Worked with consumers to verify their information and

provided valuable data to assist home owners from foreclosures.

06/15/2007-09/23/20 25 hrs week Darling Analytical Ankeny, Iowa

08 Laboratory

Office Assistant

Responsible for receptionist and general clerical activities.

Experience with multi-line communication system.

Accountable for keeping front office running smoothly.

Created and updated spread sheets on billing, consumables, utilities and

vendors.

Logged records of hazardous waste used in the lab.

Entered all lab samples into computer system and on hard copy.

Regulated all in-house and outsourced lab samples.

11/18/1996-03/15/20 56 hrs week Ball Plastics Ames, Iowa

06

Process Technician

Process plastic material into beverage containers and labeled accordingly.

In charge of continuous quality checks on the line and in the lab to assure

customer satisfaction.

Responsible for human resources staffing to meet shift vacancies.

Kept daily records on spread sheets.

Assessed the outcome of new hires and trainers for competence level.

Attended monthly meetings with management.

2313 Park Lane, West Des Moines ****.***-***-****.**************@*****.***

Theresia Hunt

Experience

05/1976-01/1977

40 hrs week Iowa Lutheran Hospital

Des Moines, Iowa

Medical Secretary

Transcribed physicians' and pathologists' dictation including Autopsies.

Sent patient lab reports to floors and delivered copies to Doctor's boxes.

Entered lab reports into the computer and added results into the patient

files.

Scheduled pre-surgical lab work for patients.

Education

1966-2010 Boone Jr. College, Area 11, DMACC

Boone and Ankeny, Iowa

1966-1967, Secretarial Science.

1975-1975, Medical Terminology/Transcription.

2007-2007, Microsoft Word, Excel, some Access and Power Point

2010-2010, Business English, Medical Office with Billing and Coding

Contact this candidate