Service Sales
Resume:
TIMOTHY A. BOUIS
*** ******** ***, *********, ** 21787 TELEPHONE: 443-***-****
OBJECTIVE: To obtain a position that will effectively utilize acquired expertise, creative talents, and
commitment to excellence to help achieve critical goals.
QUALIFICATIONS/PROFESSIONAL ACCOMPLISHMENTS
1LICENSED HOME IMPROVEMENT SALESMAN WITH DLLR (STATE OF MD)
2CERTIFIED-REGISTERED LOCKSMITH WITH ASSOCIATED LOCKSMITHS OF AMERICA
3CERTIFIED ALARM TECHNICIAN (LEVEL 1) WITH NATIONAL BURGLAR & FIRE ALARM ASSOCIATION
4CERTIFIED INSTALLER FOR AIR VENT VENTILATION PRODUCTS
5CERTIFIED INSTALLER FOR GAF SHINGLE/ROOF SYSTEMS
6SUPERVISING EMPLOYEES AND FOSTERING TEAMWORK
7BUILT OWN HOUSE AND HELPED WITH 5 OTHERS
8SALES AND SERVICE PROFESSIONAL
EXPERIENCE
BALDINO’S LOCK AND KEY: Gaithersburg, MD
Shop Manager : Hired May 2009, Responsible for maintaining and servicing various commercial and
residential accounts. Also responsible for sales of merchandise, ordering of stock and road service supplies
as needed for technicians, and inventory upkeep on the stockroom. Obtaining and maintaining knowledge of
any and all hardware and software products available industry-wide for ease of ordering in relation to
customers as well as service technicians. Duties include keeping inventory counts and stock current,
managing and ordering parts for each job, keeping technicians trucks stocked, shipping and receiving of parts
via UPS, FedX or standard mail, filling key request orders and product orders for customers, general
cleanliness and stocking of shop, helping to schedule technicians and other various locksmith related tasks
involving residential, automotive and commercial work (this includes changing and repairing locks).
ROOF RIGHT, INC: Hampstead, MD
Service Associate: Hired June 2008, Responsible for starting and completing service jobs according to
specifications of proposals, using and maintaining company truck, acquiring work by responding to incoming
leads and referrals, servicing and completing detail work for re-roof crews and creating service proposals for
existing and potential customers. Work includes removal, reconstruction and installation of roofing, siding,
decking and all other exterior products.
BROTHERS SERVICES COMPANY, INC: Hampstead, MD
Service Estimator/Sales: Promoted January 2007, Responsible for creating service proposals for existing
and potential customers. Duties included being punctual for scheduled appointments, inspecting problematic
circumstances regarding residential or commercial leaks and/or construction shortcomings due to weather,
original installation, and normal wear and tear. Take digital photos, accurate measurements and thorough
notes, using Microsoft office programs, to originate proposals. Other duties included managing distributor
relations to ensure the cost-effective purchase of warehouse supplies, maintaining inventory, meeting and
exceeding all company set operations and sales goals, developing and implementing budgets for each job,
organizing work crews, attending safety, warehouse and sales meetings, ensuring the delivery of customer
service excellence, setting and maintaining productivity and quality standards and inspecting completed jobs.
Ability to be flexible in day-to-day scheduling for “on the spot” and emergency jobs was pertinent.
TIMOTHY A. BOUIS
213 MARYLAND AVE, TANEYTOWN, MD 21787 TELEPHONE: 443-***-****
Service Associate: Promoted June 2005, Responsible for starting and completing service jobs within
specifications of proposals. Proficiently and safely operated job-specific tools and equipment. Maintain
physical stamina with an ability to lift heavy objects in excess of 50 pounds. Work well under inclement
weather conditions and at extreme heights. Mathematically inclined with excellent computer skills. Project
oriented with a proven record for meeting jobs on time and within budget. Work included all aspects of
roofing, such as; inspection, repair and servicing, tear off and replacement, and new installation of slate,
concrete tile, dimensional and 3-tab asphalt shingles, cedar shingles, Firestone EPDM (rubber) and modified
roof products. Additional duties included using a 60ft bucket/lift, painting and finishing work, installing
skylights, repairing or replacing siding, gutter and soffit, as well as construction of decks, porches and
additions.
Independent Service Associate: Hired February 2003, Responsible for taking leads and acquiring new
customers from them. Worked service jobs from start to finish including; making initial contact, meeting
with customers and inspecting/estimating jobs, submitting written proposals and, upon agreement, initiating
and completing the job.
COLONIAL LOCK SERVICE, INC. Westminster, MD
Locksmith: Hired February 2001, Responsible for all aspects of residential, commercial and automotive
locksmithing. Duties included changing locks, making keys, opening safes, cars, houses and various other
locks such as cabinets, files, padlocks, etc. Installing and repairing all types of locks, door closers, exit
devices and electronic access controls as well as door repair and replacement. Other duties included sales of
safes and hardware, as well as servicing and maintaining various commercial accounts.
PERSONAL
Years ago, my father worked as a locksmith. As a boy I was exposed to the industry and learned a great deal
of skills while growing up. I got to know some of the products and knew their place in the door hardware
business. These things proved to be useful when I would later become a locksmith myself and use the
knowledge for helping people and selling the products in the residential and commercial markets.
Additionally I have been in the roofing and general construction business for over 20 years. I feel that I have
a lot of knowledge to be positively utilized for the right company.
TIMOTHY A. BOUIS
213 MARYLAND AVE, TANEYTOWN, MD 21787 TELEPHONE: 443-***-****
REFERENCES:
Mr. David and Mrs. Lily Waszkiewicz
15420 Liberty Road
Mt Airy, MD 21771
Ms. Sharon Birdsall
Erie Insurance Agent
6 Dunkle Court
Taneytown, MD 21787
Dr. John and Mrs. Terry Latschar
Superintendent of Gettysburg National Military Park
815 Taneytown Road
Gettysburg, PA 17325
Mr. Jesse Sauerwein
4920 Baltimore Pike
Littlestown, PA 17340
Mr. Don and Mrs. Heather Fuqua
132 E. Moultrie St.
Bement, IL 61813
Contact this candidate