Administrative Assistant Sales

Cheryl J. Lein

** **** ****** . *********, ** *6708

Phone: 203-***-**** . Cell: 203-***-**** . E-mail: **********@*****.***

OBJECTIVE: Receptionist/Administrative Assistant Position

PROFESSIONAL EXPERIENCE

Constitution Corporate Federal Credit Union, Wallingford, CT

Member Relations Assistant 2/98 - 9/09

. Prepared member product/service legal agreements/forms

. Processed returned agreements/forms on various in-house systems

. Maintained electronic and hard-copy legal form files and procedures

. Prepared specialized monthly reports to monitor member relations and

sales activities

. Participated on a team to develop and test new windows-based member

database

. Served as Administrator for member database and various other online

services

. Served as point of contact for members regarding legal agreements and

meetings/events

. Composed and typed correspondence

Secretary in the Administrative Services, Finance, Marketing/Business

Development,

and Operations Departments 8/88 - 2/98

. Composed and typed correspondence

. Proofread outgoing marketing materials

. Created forms and marketing materials on the desktop publishing system

. Tracked members' participation in Constitution Corporate's services

. Provided backup for administrative personnel, including the

compilation of the monthly Board package, screened phone calls and

greeted visitors

The Heritage Hotel (previously Harrison Conference Center/Inn), Southbury,

CT

Administrative Assistant 9/86 - 8/88

. Trained and supervised the Conference Planning and Sales secretaries

. Acquired competitive bids and prepared comparative product/cost data

. Typed correspondence

. Developed quality assurance standards for secretarial staff

. Purchased and maintained inventory of office supplies/stationery

. Maintained office equipment

Conference Planning Secretary 1/82 - 9/86

. Handled preliminary sales calls for the Conference Planning and Sales

offices

. Prepared client contracts, follow-up letters, welcome packets

. Prepared monthly analysis of client evaluations

. Provided secretarial support for guests as needed

EDUCATION

Mattatuck Community College, Waterbury, CT

. Associate of Science Degree

OTHER

. Windows XP; MS Office (Word, Excel, PowerPoint); Adobe Professional;

PageMaker; Member Databases (CES - Corporate Enterprise System; CIX -

Central Information eXchange)

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