Customer Service High School

Robert C. Pullen

*** ********** ****** - **********, ** 15202 - 412-***-**** -

********@*****.***

Job Objective - A position to utilize demonstrated office skills as a copy

center / mail room representative or similar position

Summary of Qualifications

Proficient with most printers/copies/scanners

Proficient in Microsoft Office Word and Excel

Excellent communication and customer service skills

Honest, reliable, trustworthy

Relevant Skills and Experience

Ability to adapt computer knowledge and skills to a variety of job

requirements including:

assisting customers with transfer of computer documents to a compatible

format

using visual basic, creating customized forms for clients

creating multiple page website for small business translating client ideas

and information into usable design

Achieved high levels of customer satisfaction and return visits by

implementing good listening skills which enabled customers to receive the

products and/or service they requested

demonstrating genuine caring and concern for their business experience

advising clients of other services to enhance customer satisfaction

putting forth great effort to resolve any client/customer dissatisfaction

or complaints

Employment History

Computer Consultant - designed business website, ongoing webmaster and

computer technical consulting

In The Moment Center for Wellness, Pittsburgh, PA 2007-

Present

File Clerk - maintaining an organized file room, assist in locating

files and multitasking

Kelly Services, Pittsburgh, PA 2010-

2010

Copy Consultant/Mail Room Attendant - deadline oriented tasks,

organizational jobs, following directions and multitasking.

Ikon Office Solutions, Pittsburgh, PA

2008-2009

Copy Consultant - met customer deadlines, multitask store operations

including closing procedures and customer projects

FedEx Kinko's, Pittsburgh, PA 2007-2008

Forms Designer - used programming languages, created customized forms per

customer requirements and deadlines

Unicentric, Pittsburgh, PA 2006-2007

Cashier - maintained accurate register, assisted customers,

handled returns

Party City, Pittsburgh, PA 2005-2007

Education

2007 Community College of Allegheny County, Pittsburgh, PA - General

Studies

2004-2005 Clarion University of Pennsylvania, Clarion, PA - Computer

Science

2000-2004 Beattie Technical, Pittsburgh, PA - Oracle Data-basing

2000-2004 North Hills High School, Pittsburgh, PA - Concentration in

Computer Science

References provided upon request

Contact this candidate