Manager Management

Trey Flores

**** **** *** *** * ubbock, TX *****

Telephone Email

8-06-441-**** t reyflo res98 @yahoo. com

Profile

I have spent most of my career at the same company, United Parcel Services. While there, I have learned to be an effective

supervisor and manager. I started off as a package handler and when given the opportunity to go into management, I was

promoted. I moved around with in management quickly because of the values I have as a person. I learn and adapt quickly. If I

am presented with something I know little about, I find out and learn as much as I can on it. I lead by example and because of that

I take responsibility for my actions, just as I would do with an employee. Integrity is very important to me, without it how can

anyone trust you.

Experience

Human Resource Supervisor, United Parcel Service Lubbock,TX

March 2009 - June 2010

I underwent training for HR and for Safety in both Oklahoma City and in San Antonio.

I was responsible for the interviewing, hiring, training, and retention of quality candidates for the entire North west Texas.

From October to December I trained all seasonal personnel in safety, company policy and safe work methods to keep all locations

staffed. In all 450 + seasonal employees were ready for use for the centers. Average training classes were 15 20 employees.

Communication, Integrity, and Persistence were the keys to my success in HR, through daily contact with center management

teams, employees, and district staff.

I regularly observed and audited the operations I was in for safety compliance. I gave immediate feedback to both employees and

center team. I never looked the other way when an at risk condition was observed.

I assisted in all accident investigation to determine the root cause of the incident so that the employee, management and the entire

personnel could understand the real reason behind the accident and use it as a training tool to reduce the risk of it occurring

again.

I was responsible for implementing and completing the E Verify movement from January to March of this year for all my

assigned employees for Northwest Texas. Through constant contact with center teams I was able to Verify all 1600 employees

assigned and was the first out of 5 divisions to have this completed by deadline.

I would follow up with all employees in the center I was at on a daily basis to help retention and employee promotions. Because

of those efforts, I was able to increase retention by 2% and employee involvement in the management promotion process by 3%.

On Car Supervisor, United Parcel Services Lubbock,TX

February 2008 - March 2009

Under went training for Safety in Oklahoma and in San Antonio. While there I assisted in the safety training of new drivers.

Trained all drivers new and old on proper safe driving methods and safe work methods to reduce the risk of injury and accidents.

Completed through investigations on all traffic accidents and employee injuries to determine the root cause of the incident.

Implemented new procedures for all drivers to ensure that every package that was returned to the facility had a proper scan on it

so the customer could track it. Because of those efforts, the Lubbock center went from last on scan frequency to first within a 2

month time frame.

Integrity was key to handling all employees equally so as not to show favoritism. I held each employee accountable for their own

actions.

Increased safety awareness in the Lubbock center through daily audits, observations, and employee recognition.

Assisted the Business Manager when needed by dealing with customer relations and reporting the centers daily activities to the

district in his absence.

Continually implemented Action Plans to resolve issues in productions and/or safety.

Conducted daily meetings with drivers

Conducted daily meetings with management to ensure that deliveries were dispatched to drivers adequately.

Operations Management Specialist United Parcel Services Lubbock, TX

January 2005 - February 2008

Conducted audits of drivers on a nightly basis to ensure nightly procedures were being followed.

Re dispatched drivers to assist other drivers to meet customer needs

Ensured that all Air Freight was departed on time to ensure the customers needs were meet

Assisted senior management team with the overall PM operations

Audited all timecards for accuracy.

Package Handler / Coverage Driver United Parcel Services Lubbock, TX

September 2001 - January 2005

Loaded 5 package cars for the daily deliveries.

I was the Lead loader and was positioned at the front of the belt so that I could separated the packages for other cars plus load my

area.

Delivered assigned route using safe work methods and 5 seeing habits to have all packages delivered to meet customer needs in a

safe manner.

Education

University of Dallas Irving, TX General Studies 1998 2000

Lubbock Christian University Lubbock, TX Business Administration 2000 2004

Skills

I have the ability to use Microsoft products such as: Word, Office, Excel, PowerPoint, Access.

Effient use of HRRS and HRIS

I learn and adapt quickly.

DOT Certified

I am a safety minded person. If observe an unsafe act, I address it. I want each employee leaving the same way they came in.

I can manage others well and lead by example.

I have gone through ongoing training for interviewing, hiring, training, volunteerism and payroll.

Knowledgabel of employment and labor practices

References

UPS employment verification 1-800-***-**** code 11463

Sally Gallegos – 806-***-****

Eladio Marentes – 325-***-****

Ledon Williams– 806-***-****

Wendy Ortega – 806-***-****

Contact this candidate