Data Service

MERNALD M. ESPINOSA

**** ******** ****. #***

Los Angeles, CA 90041

Cell: (626) 823 - 0477

E-mail: ********@*****.***

PROFESSIONAL GOAL: Actively seeking a career advancement opportunity that

will enable me to utilize my strong organizational skills, educational

background, and ability to work well with others.

EDUCATION:

California State Polytechnic University, Pomona

December 2009

Bachelor of Science in Business Administration

Major: Computer Information Systems

. Major GPA: 3.16

. Dean's Honor List, Spring Quarter '09

. Member, Management Information Systems Student Association (MISSA)

. Member, Students With an Interest in the Future of Telecommunications

(SWIFT)

RELATED EXPERIENCE:

Technical Consultant (Contractor)

05/2010 - present

United States Department of Agriculture: Forest Service/SDTDC, San Dimas,

California

. Trained and troubleshot traffic counting devices, assembled manual,

and aided field site survey and data analysis for the Wireless

Cellular Traffic Technology Guide.

Co-program Leader

04/2009 - 06/2009

Senior Project, California State Polytechnic University, Pomona

. Served on a seven-member team as a co-leader in the development of

two, Web 2.0 systems to be utilized as an online laboratory for future

students in mitigating and securing ASP.net applications.

Fire Program - Student

06/2008 - 02/2010

United States Department of Agriculture: Forest Service/SDTDC, San Dimas,

California

. Assessed fire and CO (carbon) data production rates, maintained intranet

website, supported desktop support, and assisted the reception area.

. Collaborated with a contractor to design and deploy a web-based data-

entry system for fire and CO (carbon) data production rates.

. Conceptualized a POS (point of service) database system to create barcode

identification cards utilized by firefighters in a pilot system.

Operations Representative

10/2005 - 07/2008

Bank of America, Los Angeles, California

. Supervised a fifteen-member staff in addition to managing workflow for

three, but separate data-entry systems to meet deadlines in a timely

manner.

. Keyed data-entry accounts of invoices, item processed and encoded

payments, and troubleshot accounts and system erroneous entries.

ACCOMPLISHMENTS:

Awarded two-time Bank of American Spirit Medallion for preventing external

errors without customer impact (2006) and for team effort (2008).

TECHNICAL EXPERTISE:

. Windows 7/Visita/XP/2000/9x/Server(s), DOS, TCP/IP; Mac OS X v10.2 -

v10.6; UNIX; LAN/WAN Networks

. X/HTML, CSS, JAVA, JavaScript, SQL, UML, XML

. MS Office 2003/2007, MS SQL Server 2005, Adobe Acrobat, Dreamweaver,

Flash, Illustrator, Photoshop, Premiere, Eclipse, IBM Rational Software

Modeler, Erwin Data Modeler, Internet Explorer, Mozilla, LogMeIn

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