Customer Service High School

James Alferez ** Bel Air Circle

707-***-**** Fairfield, CA 94533

HIGHLIGHT OF QUAILFICATIONS:

Multi tasking Excellent Oral Communication Skills

Conscientious/Detail Oriented Outstanding Customer Service Ability

Exceptional Rapport with Superiors and Co-Workers Operate Equipments:

Forklift, Swak

Certified: Typing wpm 55 wpm, 10 calculator Taper, Strapper

EMPLOYMENT HISTORY:

05/2007 – Active Nelson Employment Temporary Services, Fairfield, California

Service Sanitation/ Warehouse/ Assemble Processor

• I am on a job list and when there is an opening for a position, I would travel to

different companies

and work where I was needed.

11/2008 – 03/2009 World Wide Shipping, Napa, California

Package Procurement Specialist

• Assembled, lined, padded, stocked: Cartons, crates, pallets & containers using

hand tools & forklift

• Removed completed or defective products or materials on conveyors in loading

docks & warehouse

• Loaded, weighed, measured, & counted materials products on to package

processing equipment

• Provided design packaging container for products, also transported packages to

customers’ vehicles

• Maintained inventory on-hand, replenish hardware & consumables for adequate

stock

07/2007 – 12/2008 FedEx Ground, Benicia, California

Package Handler Specialist

• Recorded products, packaging, & ordered information on specified forms & records

• Maintained records internal & external packages to comply with regulations.

• Swak: Scanned, marked & labeled containers from spouts, chutes & conveyors.

• Examined & inspected: Containers & materials products to ensure packing

specifications

04/2006 – 07/2007 31 Baskin Robins, Fairfield, California

Shift Leader

• Timely and punctual on attendance

• Completed required paperwork accurately & timely

• Enforced regulations provided by franchise to insure positive work environment

• Maintained ice cream products in accordance with health regulations

• Completed all other store tasks and activities assigned by manager

EDUCATION/ TRAINING:

August 2007- Present Solano Community College, Fairfield, California

General Studies

September 2004 – June 2007 Armijo High School, Fairfield, California

High School Diploma

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