Supply Chain Management
Resume:
Fernando Ponce Icaza
Decatur GA 30032
**@*******.***
********.*****@*********.***
Dedicated analyst/consultant on Information Services; experienced on
professional help desk environments, implementations and web design and
coding, seeking growth in a stable organization.
Professional Experience
SUNY Downstate Medical Center/University Hospital of Brooklyn (2008-2010)
Core member of the Lawson Implementation Team Assisted in the
implementation of the following Lawson modules
. Mobile Supply Chain Management (MSCM) module for both mobile par & cycle
(MPC) to Receiving and Delivery (RAD) - Project coordination and end-user
training for MSCM - Set-up of hand-held devices and software
installation, configured wireless network access points - Setup of Zebra
Label printers and Report printers.
. Requisition Self Service (RSS) - Built requesters' shopping carts,
created Item Master, procurement templates and agreements - Project
coordination and end-user training for RSS.
. Central Sterile Supply Department Inventory control setup of automatic
reorder system, setup of min and max reorder points, setup of all end-
user department inventory pars, Inventory item bar code labeling for hand-
held scanning.
Information Services Analyst for University Hospital of Brooklyn
. Help desk support for hospital and university. Dealt with system
security,
upgrades, software installation and configuration. Deployed new PCs,
printers, scanners, mobile carts.
. Assessed computer problems, users' access to network directories,
clinical
applications (Laserfiche, Navicare, Orsos, Copath, Athena, Eagle, etc.),
email, and common network connectivity problems. Managed Active
Directory, Track it, Lotus Notes/Domino Server.
. Built and maintained Symantec Ghost standard image for Windows XP systems
to deploy.
. Solved issues in the field and remotely through Microsoft SMS; routed
major issues to proper department managers.
Potyhai Web and IT Services/Consultant (2007-Present)
Sales and Support for small and mid-sized clients in Paraguay and New York.
. HTML, CSS, PHP and JavaScript. Web Graphics design, layout and editing.
. Content Management Systems/Framework implementation (wordpress, drupal,
joomla); community/bulleting/newsgroup software (phpBB. SMF, vBulletin,
etc.).
. Search engine optimization and marketing campaigns reported traffic
metrics.
Dynamus Marketing Promocional MKT - Asuncion, Paraguay (2004-2007)
. Personnel Supervisor, provided staff with training and on-site support.
. Supervised over 200 merchandisers and promoters at POS.
. IT Support, database implementation and website development.
. Recruiting of technical support and skilled staff.
Education
2003-2004 Universidad Tecnica Federico Santa Maria, Valparaiso, Chile.
Electronics Engineering, A.S.
Technical Skills
. Advanced user of Microsoft Office, Exchange, Project, Visio and InfoPath;
Citrix, Crystal Reports, Adobe Creative Suite (Photoshop, Illustrator,
Dreamweaver, Premier, Flash, After Effects).
. Track IT, Active Directory, SMS, Domino, Citrix and Quickbooks/Quicken
experience.
. Computer assembly, hardware and network configuration - support and
troubleshooting.
. Administer operative systems: MS Windows, OS X, Debian/Ubuntu/Sabayon
Linux.
. Email, domain name setup, RSS, intranet and internet content management
systems.
. Web coding (HTML, CSS, XML, PHP, JavaScript, jQuery), adopting HTML5 and
CSS3.
. LAMP Server operations
. Fundamentals in programming (C#, VB and Pascal).
. Basic Ruby, Phyton, XUL, APIs, Socket programming,
Oracle/SQL/MySQL/MongoDB relational database systems.
. Typewrite > 90 wpm.
Highlights
Fluent Spanish speaker; able to communicate in Italian and Portuguese.
Outstanding customer relations, resource management and analytical skills.
Voluntary Fire Dept. Cadet - Fernando De La Mora - Paraguay (1997-98).
High school honors and leadership role, plus treasurer of student council
body.
2008/2009/2010 HIPAA compliance test.
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