Customer Service Administrative Assistant

Kimberly

Objective

Edwards

To use my acquired skills in Receptionist, communications, data entry, customer

***** ****** **

support, and computers in such a way as to be beneficial to my employer. Also, to fine

Olive Branch, Ms

tune these skills and to learn more, and newer skill to utilize in the work environment.

901-***-****

*************@*****.***

Work Experience

Clerical Assistant/Driver

Dealers Auto Auction

7/16/10-

2/22/1010- 3/17/10

Selective Temps

Coast to Coast

Administrative Assistant

4/2007 3/2008 masterIT LLC, Bartlett, Tennessee

•

Financial Agent and Customer Service Representative

9/2002 - 1/2006 Rhodes Furniture, Memphis TN, Tennessee

• Front desk receptionist, to receive and process credit applications, background

checks, and to transport and make the store bank deposit and withdrawals,

customer relationship services included: contacting finance companies, set and

arranging delivery dates, as well as attending to customer complaints.

Front Desk Receptionist

2/2002 - 9/2002 Jimmy Alfred Studios,,

• Answer Phones, Set appointments, sign in each individual student for senior

portraits, call customers on daily basis for pick ups. Problem solving done on a

regular basis for mistakes and customer satisfaction

Receptionist

11/2001 - 1/2002 Streamline Direct Mail And Fulfillment, Memphis, Tn

• Answer multiple phone lines, Direct and rout all calls to specified individuals.

Maintain daily log of courier services used within the company. File Invoices etc: for

accounts payable. New tasks given daily for future reference.

Employment Agent

2/2001 - 11/2001 Psc Staffing, Memphis, Tn

• Answer multiple phone lines, Review Employment Applications, Set Interviews,

sourcing and qualifying candidates for employment, Fill Work orders, File all

applications. And what ever task is need of me.

Data Entry Clerk

1/2001 - 8/2001 Selective Temporaries,,

• Update accounts under collection, and bankruptcy, with new and other incoming

information, to provide filing services for legal offices, handling key information on or

before court dates, to input invoice information into a computer database along with

updated information, and to generally perform any clerical task needed of me.

Front Desk Clerk, Hostess, Room Service Personnel

12/1998 - 1/2001 Memphis Marriot,,

• To attend to the front desk: answering phones, retrieving account data, greeting

customers, taking reservations, checking customers in and out, and working with

the register. Answer phones, set appointments, and any other tasks needed of me.

Skills

Skill Name Skill Level Last Used/Experience

• Data Entry (10 key by touch) Intermediate Currently used/8

• Microsoft Excel 2000 Beginner Currently used/2

• Microsoft Word 2000 Beginner Currently used/2

References

Reference Name Phone Email Type

• Curtis Williams 901-***-**** Professional

• Heather Davis 901-***-**** Professional

Contact this candidate