Customer Service Technician
Resume:
#* *****.******@gmai
Kalamazoo, MI l.com
49007
Dustin D. Claud
Experience -10 years Customer Service experience
-6 years Repairing and Installing Data, Video and
Phone services
-6 years Running Routes with Time Management
-4 years Lead Technician Training other Team
Members and Handling Corporate Escalations
2009 - Present Edy's Grand Ice Cream
Kalamazoo,MI
Merchandiser
Build displays and merchandise products at various
stores.
2004-2009 Charter Communications Kalamazoo, MI
Broadband Technician 4
Excellent business and customer service skills.
5+ years up selling customer services and equipment
Experience working outside in all weather
conditions.
Performed routine maintenance and repair up to
heights of 40ft on telephone poles.
Repair and install cable, data and phone networks
residential and commercial.
Follow system schematics and policies on a regular
basis.
Adhere to all safety regulations on a daily basis
2003-2004 Vons Grocery Paso Robles, CA
Frozen Food Department Head
Responsible for ordering product and organizing
stock.
2002-2003 United States Air Force
Monterey, CA
Airman First Class
Obtained basic training certificate.
Attended Defense Language Institute.
2000-2002 Jiffy Lube Atascadero, CA
Senior Bay Technician
Supervisor to crews of four to ten employees.
Met quarterly sales goals and objectives
Responsibilities included opening and closing
store.
Education 2005-2005 Devry University Chicago, IL
Studied Computer Information Systems.
2001-2002 Santa Barbara Business
College Santa Maria, CA
Studied Network Administration.
Interests Entrepreneurship, Writing Music, Computer
Networking, Stock Options, Baseball.
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