Customer Service Human Resource
Resume:
Elayne N. Martinez
Riverbank, CA 95367
*********@***.***
Attributes: Experienced office professional seeking administrative
position. Daily use of MS word, PowerPoint, Excel and QuickBooks programs.
Education:
(AAS) Human Resource Degree Program, Modesto Institute of Technology.
Graduated: 8-2010
Human Resource Administrator, Diploma Program, Modesto Institute of
Technology Graduated: 5-2002
Certificated in First Aid and CPR-2/2010
Experience:
Institute of Technology Inc.
Heating, Ventilation and Air Conditioning (HVAC)
Placement Coordinator, Modesto, CA 5/2008-9/9/2010
Responsible for bringing the HVAC program into compliance within 6 months
period after a two year non-compliance status and assisted with the
accreditation for the state.
Followed-up, with graduate students regarding employment and an active
member of the Campus Advisory Board. Planned and hosted campus job fairs,
instructed resume workshops, weekly classroom visits with the instructors
and students. Guided groups and individual mock interview workshops.
Required to perform outside sales and recruiting, while producing over 125
cold calls per week.
McDonald's Corporation
Human Resource Assistant Coordinator, Modesto, CA 11/07-5/08
Checked deposits made to on bank reconciliation receipts for five
individual McDonald's restaurants in the Modesto/Riverbank region. Set up
and interviewed new candidates for employment. Issued two-hour safety
training for new hire's during throughout the orientation process. Created
new hire packets, inventory spread sheets for clothing and supplies.
Reviewed and entered all documentation prior to employment status.
River Oak Veterinary Hospital
Customer Service Representative, Riverbank, CA 12/05-12/06
Explained care instructions, as well as medications and supplies for in-
home care
Excellent Customer service along with multi phone lines. Managed front
desk, reconciled cash register at the end of the day. Opened and closed
veterinary hospital as needed. Filed all medical charts. Managed office.
Institute of Technology Inc.
Business/Medical Placement Coordinator, Modesto, CA 09/02-05/05
Helped coordinate placement for 500 plus students at the Modesto campus in
finding employment. Created career and professional grooming
workshops, implemented a career clothes closet. Built alliances with local
employers and invited guest speakers from around the central valley to
tour campus and speak to the students. Brought all three business programs
above compliance within a year of employment. Tutored and guided E.S.L
students.
Community Involvement:
Society for the Prevention of Cruelty to Animals (SPCA) Volunteer
Stanislaus County Foster Parent Association, Stanislaus County, CA
Riverbank Little League, Riverbank, CA
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