Sylvia Gallegos Sweeney
**** ***** ******* *****, ******, Colorado 80018
303-***-**** or ********@***.***
Career Objective
To obtain an executive administration/office management position that will
utilize my professional experience of 39 years working in sales and service
environments. I am a self-motivated, reliable, independent, detail
oriented, multi-tasking individual with excellent communication skills as
well as a team player and am able to work well with all levels of an
organization. I am familiar with Word, Excel and Lotus and able to learn
other programs as required. I will consider either full or part-time
positions. Full-time salary requirements are $55,000 annually, and may be
negotiable depending on the position.
Experience
Environmental Testing Corporation
Facility Administrator (General Motors unit) - 2006 - September 2009
. Receptionist
. Telephone Operator
. Handle incoming and outgoing mail
. Shipping and receiving company test vehicles, packages, equipment,
etc. Distribute packages and maintain required paperwork per GM
requirements.
. Track test vehicles in GM eCVMS system.
. Pool vehicles: maintain vehicle log book, handle reservations, send
to auction, handle GM vehicle passes, input information into eCVMS
system, secure registration and title papers with the state of
Colorado, current insurance cards, coordinate repairs and maintenance
as needed.
. Maintain all GM files for this unit per GM requirements.
. Security system: input GM personnel badges and update in system for
visitors.
. Maintain and order office, safety, medical, and miscellaneous
supplies.
. Accounts payable processor.
. Liaison for international groups.
. Maintain test trip tracking system.
. Maintain visitor calendar in Lotus notes.
General Motors Corporation - Denver, Colorado 1970 - 2005
Facility Administrator, GM High Altitude Vehicle Emission Lab - 1993 - 2005
. Facility Administrator - Took this position as a promotion. Assisted
the General Motors vehicle test laboratory. Supported a variety of
managers including the lab manager, the test operations manager and
the technical manager in operation of the emission testing lab.
Additionally, supported a division staff of 25 employees.
. Saved $12,000 for my division office in shipping charges by utilizing
a GM transport company.
. Organized the company vehicle operations program, which provided
transportation to visiting engineers, which resulted in savings of GM
car rental fees, estimated at an annual savings of $48,000.00.
. Effectively managed the coordination of activities/schedules of
visiting engineers by assigning offices, answering questions,
providing supplies and fulfilling requested services ultimately making
the visiting engineers production faster which increased their ability
to meet company deadlines and meet specified objectives.
. Upheld company and human resource standards as the system
administrator, by maintaining accurate records and files, per General
Motor's standards in the ILM/company record keeping system as well as
the legal documentation system.
. Coordinated the purchasing and maintaining of office supplies, test
operations supplies, safety supplies, medical supplies, etc.
Additionally, processed authorizations for checks and mail to vendors
and suppliers. Processed invoices for payment, tracked purchase order
requisitions as well as coordinated shipping and receiving activity.
These purchasing related tasks kept the test lab running smoothly and
without unnecessary delays.
. As the company automobile coordinator, maintained automotive records
including title work, odometer mileage statements, vehicle passes,
coordinated vehicle licensing and maintenance schedules.
. With ongoing staff reductions, took on the role of several employees
and combined their tasks into my position by providing receptionist
duties, supervising a multi-line phone system, coordinating the
scheduling of conference and company meeting rooms, and overseeing the
visitor/vendor security process as well as managing the EP3/GM
internal billing system for this division office. Was a team player
and learned all of these roles and duties to assist the company in the
process to downsize and save the company money.
General Motors Corporation, Pontiac Division, Denver, Colorado 1980 - 1993
. Car Distribution Specialist - Accepted this position as a promotion.
Was responsible for communication regarding Car Distribution functions
between zone office, 140 dealer body group, General Motors' assembly
plants, and district managers.
. Distributed Pontiac car inventory to 140 dealers in eight states.
. Trained new district managers to effectively use their personal
strengths with dealer body in their districts and to use Pontiac car
distribution computer systems and processes.
. Successfully coordinated sale of 250 warehouse surplus vehicles to
dealer body to close out zone office inventory for year-end.
. Handled all special events and media vehicle ordering, prepping,
shipping to final destinations, and secured special event license
plates. Successfully sold these units to dealers at the conclusion of
the special event.
. Fleet program administrator to major fleet dealers who accounted for
30% of the zone office vehicle sales.
. Wrote informational bulletins to dealer body updating them on current
product developments.
. Maintained paperwork/files for all distribution and fleet programs
according to GM standards and State of Colorado requirements.
General Motors Corporation, Pontiac Division, Denver, Colorado 1975 - 1980
Administrative Support Staff - Accepted this position as a promotion. Was
the administrator/coordinator of Pontiac Dealer programs and contests, as
well as the administrator for the business management and sales promotions
departments. Learned the business and company systems, offering a solid
basis for the rest of my career with General Motors. General office duties
included accounts payable clerk, purchasing of office supplies, back up
secretary for all other departments, mail room coordinator as well as the
office receptionist and telephone operator.
General Motors Acceptance Corporation, Salt Lake City, Utah 1970 - 1975
Customer Representative -Was responsible for administration of 3,000
customer accounts and 25 automotive dealerships. Provided a variety of
services such as processing account extensions for customers, ensuring that
every account had a legal title for the vehicle financed, giving credit
ratings to qualified vendors on both customers and dealers, processed
accident and health claims, transfer of equity, life insurance claims, and
providing current information on customers to respective dealers.
Maintained the lowest delinquency/repossession rate on my accounts by
actively following-up with customers through mail and phone. Maintained
all legal documentation required by General Motors and the State of Utah.
References
Available upon request