Human Resources Management
Resume:
Tiffany M. Steele, PHR
Indianapolis, IN 46237
Email: ******.********@*****.***
EXPERIENCE HIGHLIGHTS
STERICYCLE (VOLT), Indianapolis, IN Jul 2010 – Present
Human Resources Generalist
Recruiting
o Collaborate with hiring manager to determine job responsibilities and requirements for open positions.
o Create and manage requisitions through applicant tracking system.
o Pre-screen applicants and submit top candidates for manager review.
o Provide consultation on DEA and DOT pre- and post-employment requirements.
o Convert temporary workforce to full-time staff based on business need and contractor agreements.
Vendor Management
o Collaborate with staffing agency to provide temporary workforce based on imminent business needs.
Consult Management on Employee Performance
o Consulted management on employee performance to identify poor performing employees and create plans for
improvement and provide career progression opportunities for high performers.
Consult on Employee Relations
o Consulted management and employees with complex issues brought forward.
o Conducted interviews with necessary parties involved in an effort to neutralize and resolve issues.
o Provided guidance to management/employees on policy interpretation, local, federal, and state laws, leave of
absence and ADA accommodation requests.
NAPA BALKAMP, Plainfield, IN Apr 2010 – Jul 2010
Human Resources Assistant
Consult on Employee Relations
o Consulted management and employees with complex issues brought forward.
o Conducted interviews with necessary parties involved in an effort to neutralize and resolve issues.
o Provided guidance to management/employees on policy interpretation, local, federal, and state laws, and ADA
accommodation requests.
Payroll
o Managed and generated bi-weekly payroll for all employees.
o Ensured applicable bonuses and raises were paid in a timely manner.
o Audited payroll register to ensure it balanced to general ledger.
Managed Employee Purchase Program
o Submitted employee purchase orders daily.
o Ensured employee purchase orders were filled and distributed correctly.
o Paid employee purchase orders through payroll deductions.
LIBERTY MUTUAL GROUP, Indianapolis, IN Feb 2008 – Mar 2010
Human Resources Representative
Consult Management on Employee Performance
o Consulted management on employee performance to identify poor performing employees and create plans for
improvement and provide career progression opportunities for high performers.
o Analyzed trends in performance and partnered with management to propose action plans for improvement.
Consult on Employee Relations
o Consulted management and employees with complex issues brought forward.
o Conducted interviews with necessary parties involved in an effort to neutralize and resolve issues.
o Provided guidance to management/employees on policy interpretation, local, federal, and state laws, and ADA
accommodation requests.
Organizational Development/Compensation
o Reviewed organizational structure to ensure appropriate business alignment.
o Created job descriptions to determine appropriate grading and salary structure alignment as a result of an
acquisition.
o Recommended job grade, pay, and organizational alignment based on internal and external market trends.
Workforce Planning
o Analyzed industry and environmental trends comparing internal and external benchmarking to forecast staffing
and business alignment.
o Provided recommendations for staffing and alignment based on analysis.
o Developed and implemented attrition action plan for call center to minimize turnover.
Employee Training and Development
o Implemented career development strategy for employee workforce through virtual training system.
o Created and facilitated best practices workshop for management on performance objectives and results.
o Developed and facilitated management and employee training on organizational tools.
o Created and implemented employee feedback survey to ensure quality training.
o Facilitated new hire orientations.
Recruiting
o Conducted candidate interviews.
o Implemented recruitment strategy with dedicated recruiting team to increase quality of candidate pool.
o Revised interview guides for corporate positions optimizing the corporate recruitment strategy.
Process improvement
o Trained in Lean Six Sigma philosophy.
o Recommended and implemented HR related process improvements increasing efficiencies within department
(i.e. unemployment process, I-9 process)
DUNGARVIN INDIANA, LLC, Indianapolis, IN Aug 2006 – Jan 2008
Human Resources Specialist
Manager/Employee Consultant
o Provided guidance to management/employees on policy interpretation, grievance process, local, federal, and
state laws, ADA accommodation requests, leaves of absence, worker’s compensation, and OSHA.
o Collaborated with HR Manager on employee relations issues to resolve complex situations.
o Counseled management on progressive discipline.
o Consulted management on company initiated terminations based on each situation in an effort to minimize
risk.
Employee Training and Development
o Facilitated new hire orientations.
o Revised new hire orientation curriculum.
o Created and implemented employee feedback surveys on all required employee trainings to ensure effective
and quality material and training.
o Implemented changes to training curriculum based on employee feedback.
Recruiting
o Pre-screened applicants and consulted with management regarding job offers.
o Conducted pre-employment background checks on candidates with company policy and industry
requirements.
Maintained Training Compliance
o Monitored employee compliance with federally regulated trainings.
o Created and implemented new process to increase employee compliance.
o Raised employee compliance percentages from 46% to 98% within 5 months.
Leave of Absence/Benefit Coordinator
o Leave of absence consultant to employees and management.
o Approved/denied leaves of absence requests for all employees in accordance with company policy and all
applicable state/federal laws.
Worker’s Compensation and Safety Consultant
o Managed worker’s compensation claims on all employees to ensure compliance with applicable state laws.
o Liaison between worker’s compensation insurance company and employees.
o Determined worker’s compensation employee benefits eligibility based on applicable state/federal laws.
o Provided modified duty options for employees on worker’s compensation restrictions.
o Managed OSHA compliance for organization.
o Maintained/completed OSHA 300 logs.
o Active member of organization’s Safety Committee.
o Created trend analysis process in order to track and analyze injuries/incidents.
o Isolated and reported on problem areas and made recommendations to prevent future loss.
o Proactively implemented training to prevent future incidents.
EDUCATION
BUTLER UNIVERSITY, Indianapolis, IN 2002-2006
B.A. – Sociology/Criminology
GPA – Major: 3.4; Cumulative: 3.1
Alpha Kappa Delta – International Sociological Honor Society
National Dean’s List
SYSTEMS EXPERIENCE
Microsoft Office 2007 ADP (HRIS and non-HRIS) Taleo
Oracle (HRIS) Ultipro (HRIS) PeopleClick
Discoverer Reporting PeopleSoft (HRIS) Kronos
ASSOCIATIONS/ACCOMPLISHMENTS
PHR – Professional in Human Resources
Society for Human Resources Management
CPR/First Aid Certified
Indiana Public Notary
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