Manager Quality Assurance

KATHLEEN SMITH

**** **** ***** **.

Garner, NC **529

919-***-**** *******@***.***

PROFILE

Served as a Programmer/Database Analyst with 15+ years of experience in

project and data analysis and management, and full development life cycle

including business requirements, system specification, prototyping,

database design, implementation, testing, and installation. Expansive

background in product, quality assurance and documentation management.

Proficiency includes World Wide Web application development, client/server

development and relational database management systems. Varied software

knowledge and experience, including:

Microsoft Access/VBA/VB (15+ yrs) v2, v97, v2000, v2003, v2007, v2010 (in

training)

ASP, VB Script (4 yrs)

Started QA group, QA Manager, automated and manual testing, use cases

(15+ yrs combined)

Iron Speed Designer (3 yrs), ASP.NET, VB.NET, OOP (junior level)

Database Applications (10+ yrs, most using SQL, Oracle data)

Microsoft Word, Excel (15+ yrs macros,VBA)

Microsoft VISIO, ProjectManager, Powerpoint (5 yrs, as needed)

Dot Net Nuke (DNN) (1 yr)

SQL Red-Gate Tools (1 yr)

Oracle (currently taking Oracle class)

Programmer/Data Analyst (15+ yrs)

Business Analyst (15+ yrs), requirement gathering for various businesses,

IBM, NIEHS/Westat, Glaxo

Relational Database Management (15+ yrs), Legal, Biological, Business

Product Manager for a $10M product (1 yr), authored Asset Management

Competitive Analysis

Documentation Manager (1 yr), Technical Writer (12 yrs)

NSCU Dept of Zoology Technician (1+ yr) designed, wired and programmed

system for data

collection of NSF grant for "Bioenergetics of Fishes"

SUMMARY OF QUALIFICATIONS

. Proven ability to manage and develop internal and external software

applications.

. Unique experience as an IT provider including; design and implementation

of lab oriented hardware and software, support for Epidemiology database

applications supporting collection of biological and environmental

samples and pharmaceutical database applications and support of business

needs.

. Co-designed, developed and maintained several web-based relational

database management systems for data collection and reporting.

. Developed database systems using a wide variety of products operating in

the Microsoft Windows, VM, MVS, World Wide Web and client server

environments.

. Experienced in business requirements, project management, documentation,

web development, database design, software testing and software support

and marketing.

. Excellent organizational skills and problem solving ability.

PROFESSIONAL EXPERIENCE AND ACCOMPLISHMENTS

WESTAT, INC, Durham, NC 2002 - 2010

Program Analyst

. Co-Designed DART- Data Request Access Tool, which was a pilot internal

application specifically developed to assist the Data Coordinator and

improved efficiencies between 75-80%. This product managed all data and

data requests made by NIEHS for the Sister Breast Cancer Study by NIEHS.

Provided prototype for web based application in VB.NET and SQL Server

2005, utilizing the RAD product Iron Speed Designer.

Kathleen Smith Page Two

. Designed, developed and provided support for SEAD - The Study of Estrogen

Activity and Development study by NIEHS the SEAD project focused on

infant-based study to determine evidence and response of soy estrogen

exposure. This ASP/ SQL database web application project tracked three

recruitment sites and collected all data required by the study protocols

including screening outcomes, specimens and measurements, and generated

multiple reports on enrollment completion. Used extracted data from BSI-

II (Biological Specimen Inventory System to report database

discrepancies.

. Designed and developed KOMET lab software (for NIEHS: Molecular and

Genetic Epidemiology Group that managed protocol database and data

assimilation from various formats. This Microsoft Access database

application defined report formatting and prepared generated data to be

used by another external application.

. Co-designed, developed or maintained other NIEHS database applications

for studies including: Sister Breast Cancer Study, Uterine Fibroid Study,

Norway Cleft Study, Agricultural Health Study, Genetic Susceptibility and

the Environment in Cancer, Carolina Lupus Study.

DIALOG, Cary, NC 2000 - 2001

Programmer

. Completed timely data processing tasks associated with monthly processing

cycles. Created, maintained and extracted data to automate report

generation utilizing Excel macros.

. Developed and redesigned several reporting applications, maintained data

in several Remedy applications, provided documentation and support for

various systems.

IBM, RTP, NC 1995 -2000

Programmer/Analyst

. Designed, developed and implemented The Attachrate/Demand Planning

Analysis Database, which was utilized worldwide and provided forecasting

in price/cost/systems volume changes.

. Designed, developed and implemented The Report Generator, which was a

Microsoft Access application automating a five-day process to completion

in under two hour, improving efficiency over 90%.

. Designed, developed and implemented PROMPT (an

inventory/planning/reporting database), which was a Microsoft Access

application automating inventory system analysis.

Additional work experience prior to 1995 available upon request.

EDUCATION/AWARD

Wake Technical College - currently enrolled in Intro to Oracle class

Bachelor of Science - Physics (Engineering Electronics) with

Math/Computer Science concentrations, Appalachian State University,

Boone, NC

Department of Physics and Astronomy Merit Award

MEMBERSHIP/CERTIFICATION

Project Management Institute (PMI)

Studying for PMP certification.

VOLUNTEER WORK

Assisted with library database maintenance for Shepherds Theological

Seminary, Cary, NC

Volunteering for various ministries at Colonial Baptist Church, Cary,

NC

Contact this candidate