Manager Administrative Assistant

Linda kizzee

**** ****** **. ***** ****, TX. 751**-***-*** 7097 *********@***.***

Office Manager

Dedicated and technically skilled business professional with a versatile administrative support skill set developed

through experience as an office manager, secretary, administrative assistant and accounting skills.

Excel in resolving employer challenges with innovative solutions, systems and process improvements proven to

increase efficiency, customer satisfaction and the bottom line.

Offer advanced computer skills in MS Office Suite, Medisoft V14, Claimgear, and other applications/systems.

Key Skills

Office Management Report & Document Preparation Records Management

Teambuilding & Supervision Spreadsheet & Database Creation Meeting & Event Planning

Staff Development & Training Accounts Payable/Receivable Inventory Management

Policies & Procedures Manuals Bookkeeping & Payroll Expense Reduction

Experience

FedEx National LTL Dallas, TX 04/ 2008 Present

Office Administrator:

Served as executive assistant to the management team, handled a busy phone system, functioned as

primary liaison to customers and ensured a consistently positive customer experience. Maintained a

computer based inventory system for two years. Prepared monthly financial statements for account

receivable records for fifteen years

Results:

Helped drive an increase in customer satisfaction as measured by a customer survey.

Created automated daily stats report that reduced inaccuracies and provided management with an important

decision making tool.

Quickly became a trusted assistant to the company president, executive staff and office manager and earned a

reputation for maintaining a positive attitude and producing high quality work.

Rush Peterbilt Irving, TX 03/ 1990 11/2009

Accounts Payable:

Maintained factory invoice in a accounts payable schedule for busy office daily for eight years

Prepared all monthly financial statements for account receivable records. Coordinated all office functions

for supervising team of four administrative professionals.

Results:

Developed efficiency enhancing workflow/process improvements that made it possible to accommodate increasing

responsibilities necessitated by staff reductions.

Decreased office expenditures 15% by implementing needed controls on stock/supplies and standardizing ordering

procedures.

Education

South Oak Cliff High School Dallas, TX 09/1971 – 06/1975

General Studies: High School Diploma

Everest College Arlington, TX (720 hours)

Academic Diploma:

01/2010 08/2010

Medical Insurance Billing and Coding

OSHA/HIPPA CPR Certified

Medicare Front Office Management

Part B ICD 9 Coder

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References and Background Available Upon Request

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