Customer Service Project Management

Elijah E. White

*********@*****.***

773-***-****

*** *. ***** ** *** 313, Greensboro NC, 27409

Objective To obtain a challenging position in the Information

Technology field with the possibility of career

advancement.

Education North Carolina Agricultural and Technical State University

Bachelor of Science in Electronics Computer Information

Technology May 2010

Richard J. Daley College, Business Graphic Design courses

. Web design

. Computer aided drafting

Relevant Coursework

. Network security

. Linux os

. High performance computing

. Network administration

. Digital logic

. Microsoft SQL

. Project Management

. Cloud computing

Technical Skills

Programming Languages: C++ HTML

Visual C++

Operating Systems: Linux Windows

Miscellaneous: WANs & LANs Technical

Support

Trouble shooting Network

Administration

Project Management

Experience

Public Storage

May 2010 - current

Relief Manager

. Managed delinquent customer accounts

. Corrected errors with customer accounts

. Ran day to day operations at the facility

Sears Holdings, Inc.

Electronics Salesman, Greensboro, NC

June 2007 - May 2010

. Handled customer service issues

. sold expensive computer and television equipment

Chicago Board of Education

Student Employee and Tutor, Chicago, IL

2003 - 2004

. Implemented and managed office database

. Tutored new students on operating computer at the

school

References Available Upon Request

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