Project Manager Maintenance

Thomas Knutson

**** **** **** **** . ***********, MN 55364

952-***-**** . abilzv@r.postjobfree.com

Professional Summary

IT Manager / Project Manager / Business Analyst with a degree in Business

Administration and Engineering.

. Over 20 years experience in coordinating, consolidating, or developing

new systems and software.

. Strong career success in positively affecting Return on Investment and

Return on Equity.

. Excellent multitasking and interdepartmental communications.

. Working for industry leaders such as Steven Jobs of Apple, Eric Schmidt

of Novell and later Google, Steve Kirsch CEO - inventor of the optical

mouse, and others has taught me much about leadership, direct

communications, staying on budget, as well as multitasking.

Leadership skills

. Design & Implementation of Strategic Business Planning

. Used Project Management Methodologies, and Executed Successful Business

Deployments

. Developed & Managed Budgets up to $220 Million

. Managed Contract Negotiations, Controlled Cost/Time/Change Management

. Planned & Implemented Integrations, Migrations, Mergers, Maintenance,

Upgrades

. Support Management, Self Starter, Team Builder, Team Player

Professional Experience

GREENSIDE HOSPITALITY Las Vegas, NV

Business Analyst 11/2006 - Current

Joined Greenside in 2006 to assist in finding money for over $2 billion in

new construction projects.

. Integrated systems for a retail, commercial, condo hotel and golf

investment group. Specific knowledge of Bank, Hedge Fund, Bond, and

Private Trust products/portfolios.

. Built and maintained strong relationships with top executives in small

and mid-sized companies to evaluate their financial positions, discuss

earnings and forecasts, and perform comprehensive research.

. Met with business and technical stakeholders, managers and line managers

to assure process.

. Gather, document and translate business requirements into technical

requirements

. Working closely with managers to create and document, as well as provide

input to project plans

. Data mapping, drilling, mining, aligning IT process with business to

improve and automate manual process.

. Coordinate with teams for defects, changes, enhancements, and impact on

data workflow or functions

. Provided critical research, analysis, and documentation support essential

to the expansion

. Assist with creation and execution of test plans

. Over 60000 systems supported: Microsoft Exchange Server, Office

Communication Server, LiveMeeting, Integration with Cisco Call Manager,

Active Directory, MAC OS Directory, MAC OS 8 through 10, Wintel, SQL,

ASP.net, C#, XML, web services, Microsoft Forefront Anti-Virus, server

patching, backup and restore of managed systems, performing routine

system maintenance, and assisting with the administration of a Microsoft

hosted email system, Microsoft Exchange, as well as Microsoft Office

Communicator, Cisco IP telephony integration, Windows Powershell Citrix,

ESX, and FiServe Applications.

TKI - SELF-EMPLOYED Minneapolis, MN

Computer Contractor 5/2002-

11/2006

. US Bank during the First Interstate integration of over 40,000 personnel.

Branches, PCs, Servers.

. 4th District Court, Hennepin County for Lotus Notes to Microsoft Exchange

- reporting to 60 judges.

. Wells Fargo - reverse mortgage automation implementation. SQL system

replaced manual processes.

. SKILLS USED: Lotus Notes, Microsoft Exchange Server, Office Communication

Server, LiveMeeting, Integration with Cisco Call Manager, Active

Directory, Microsoft Forefront Anti-Virus, server patching, backup and

restore of managed systems, performing routine system maintenance, and

assisting with the administration of a Microsoft hosted email system,

Microsoft Exchange, as well as Microsoft Office Communicator, Cisco IP

telephony integration, Windows Powershell Citrix, ESX, and FiServe

Applications.

BENESIGHT Wayzata, MN

IT Manager Nationwide 5/2000 - 5/2002

Hired by Benesight in 2000 to develop an industry leading Health Care

Billing system which sold for over $2 billion

. Planned and Managed mergers and migrations during corporate buyout of 28

other entities

. Supervised 5 direct personnel, and 21 indirect personnel in software

hardware and infrastructure

. Planned, and tuned a nationwide WAN to .23 MS response time

. Created a leading edge on-line healthcare billing system that was HIPPA

compliant

. Met with business and technical stakeholders, managers and line managers

to assure process.

. Gather, document and translate business requirements into technical

requirements

. Working closely with managers to create and document, as well as provide

input to project plans.

. Data mapping, drilling, mining, aligning IT process with business to

improve and automate manual process

. Coordinate with teams for defects, changes, enhancements, and impact on

data workflow or functions

. Provided critical research, analysis, and documentation support essential

to the expansion

. Assist with creation and execution of test plans

. Assured design of infrastructure, and increased efficiency by over 600

jobs

. Improved corporate returns by over $36 million annually

. Customer satisfaction ratings created industry leading results

. Strong organizational skills and research skills, Very strong written and

verbal communication skills

. Worked closely with many department Manager, and team leads nationwide,

garnishing input and support

. Supporting over 1 million virtual users: Microsoft Exchange Server,

Office Communication Server, LiveMeeting, Integration with Cisco Call

Manager, Active Directory, MAC OS Directory, MAC OS 5 through 7, Wintel

SQL, ASP.net, C#, XML, web services, Microsoft Forefront Anti-Virus,

server patching, backup and restore of managed systems, performing

routine system maintenance, and assisting with the administration of a

Microsoft hosted email system, Microsoft Exchange, as well as Microsoft

Office Communicator, Cisco IP telephony integration, Windows Powershell

Citrix, ESX, and FiServe Applications.

NOVON Cupertino, CA

IT Manager / Project Manager 7/1987 - 5/2000

Hired by Novon in 1978 to assist Fortune 500 firms in the development of

industry leading products

. Bank of America HQ -Consolidated over 1,000 offices Payroll Services.

Sold entity for profit. Profits were used to buy out the second largest

bank in California.

. Apple HQ Cupertino CA - Managed IT for HQ and five surrounding buildings

WAN. Worked directly with corporate leadership. BETA testing Macintosh

product. This product became a leading seller in its industry. Reported

to Steve Jobs. CEO. MAC OS Directory MAC OS 1 -5.

. Novell HQ Provo Utah - Worked with 92 programmers. Development and BETA

testing of Novel version 3 and 4. These products became best sellers in

their industry. Reported to Eric Schmidt, CEO (also of Google).

. Mouse Systems HQ - Supervised turning heavy product returns into reliable

products. Thirteen-product line became best sellers in their industry.

Reported to Steve Kirsch CEO - inventor of the optical mouse.

Education

Bachelor of Business Administration GPA 3.9

American InterContinental University Online Hoffman

Estates, IL

Associate of Arts in Business Administration

American InterContinental University Online Hoffman

Estates, IL

Certificate in Architectural Drafting and Electrical Engineering

Herzing College, University of Minnesota

Minneapolis, MN

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