Customer Service Medical

Tina L. Hunter

*** ******* *****

Madison, AL ***57

256-***-**** (H) 256-***-**** (C)

****************@*****.***

OBJECTIVE

Seeking a challenging and rewarding position that will utilize my skills

and abilities, and to provide the opportunity of obtaining new skills in

the Medical/Billing field.

EDUCATION

Virginia College in Huntsville

Diploma - Medical Billing and Coding

June 2010

Washtenaw Community College, Ann Arbor, MI

Associate of Business Degree - General Studies

April 1993

QUALIFICATIONS

. Demonstrates the ability to utilize codes in the practical medical

reimbursement process.

. Is able to classify the various billing and coding information into a

useful compendium that will avoid claims rejections.

. Experienced with computer technology software for completing medical

office insurance forms.

. Knowledgeable with the components of the various body systems and

corresponding medical terminology.

. Understands the essential working aspects of a successful medical

office.

. Recognizes the importance of confidentiality when dealing with medical

records.

SKILLS

. CPT, ICD 9, HCPCS

. Experienced with answering multiline phone systems

. Knowledgeable in Microsoft Office Suite to include: Word, Excel and

PowerPoint

. Typing skills 75 WPM

. 10-key calculator

PROFESSIONAL EMPLOYMENT

April 2010 - June 2010 Decatur Med/Surg Clinic

Decatur, AL

Billing & Coding Clerk (180hr medical externship)

Worked in the front office and processed patients on a walk-in basis.

Create charts for new patients and update existing patients. Used Medisoft

software; did billing and coding; handle phones; filing. Worked in the X-

ray office and processed patients on a walk-in basis and appointments

scheduled. Used Medisoft software; billing and coding, handle phones and

filing of charts and x-rays.

Sept 2007 to Sept 2009 Verizon Wireless Huntsville, AL

Customer Service Representative/DataTechnical Coordinator

Handle all incoming calls. Technical and Data related issues. Make

appropriate adjustments.

Oct 1995 to Aug 2003 University Of Michigan Ann Arbor, MI

Financial Control Clerk-Student Loan and Records

Input data and review for accuracy, direct dealings with a billing service

and balanced student loan accounts.

Tina L. Hunter Page 2 of 2

Sept 1990 Oct 1995 University Of Michigan Ann Arbor, MI

Collection Clerk

Review data on loans, initiate collection activity, prepare letters, post

payments and answer questions regarding student loans.

Oct 1989 to Sept 1990 University Of Michigan Ann Arbor, MI

Secretary - Financial Operations

Input large volume of data, type letters and generate invoices.

Apr 1989 to Oct 1989 University Of Michigan Ann Arbor, MI

Office Assistant - Financial Operations

Handle incoming calls, process mail, skip trace, and maintain microfiche

and files.

Sept 1987 Apr 1989 Detroit Edison Detroit, MI

Customer Service Representative

Handle incoming calls (billing and mechanical) resolve customer issues and

make appropriate adjustments.

References provided upon request

Contact this candidate