Manager Quality Assurance

Lauretta Scimone

********@*******.*** (W)248-***-****

Director/Owner of Ident-A-Kid Franchise

Business/Test Analyst

SUMMARY OF QUALIFICATIONS

. Self-starter with 6 years of experience as office manager, customer

service, B2B sales, marketing, managing and producing topnotch quality

emergency response cards for children

. Highly motivated BA/QA analyst with 7 years experience including

facilitating meetings, gathering requirements, troubleshooting,

testing, and implementing code releases

. Superior analytical and communication skills

. Great collaboration skills working with all stakeholders in the

business computing environment

PROFESSIONAL EXPERIENCE

Ident-A-Kid Franchise

2005 - Present

Rochester Hills, MI

Director/Owner

. Office manager

. Prepare marketing materials for presentation

. 10 plus years of data entry

. Full profit & loss responsibility for franchise operation

. Build and manage relationships via direct sales to school Principals

and Daycare owners

. Market the emergency response cards and campus security software

. Implement campus security software

. Train personnel to use and modify the software as required

. Fully responsible for the timely production and distribution of

materials necessary for the Ident-A-Kid program to be successful

. Very well organized and extremely detailed oriented

. Maintain schedule

. Responsible for all customer intersaction

Sun Life Trust Ltd. (Banking) 1989 - 1995

Toronto, Ontario

Business/Test Analyst

. Organized and facilitated meetings between the business stakeholders

and the IT department

. Liaised with business users to determine their business requirements

and develop proposals to meet expectations

. Analyzed, verified and validated the business requirements and

developed functional requirements to code and test

. Employed the Agile Approach to respond to critical requirement changes

late in the development process and to deliver frequent code changes

. Very proficient writing queries to analyze data

. Adept at performing Black Box, Unit, Integration, Functional, System,

Regression, User Acceptance, and Usability testing

. Analyzed errors and escalated issues to developers and verified fixes

. Partnered with controller to maintain 3 - 5 active test environments

. Coordinated with controller to flawlessly execute new code into

production

. Trained Business Users before code implementation

. Provided on-call support for Overnight Operators

. Part of a team that moved IT operations cross country from Winnipeg to

Toronto

TECHNICAL SKILLS

Platforms: Windows XP/2000, AS400, Datapoint

Languages: Query/400, SQL, Fortran, Pascal,

Assembler

Software: Microsoft Office Suite, PowerPoint,

Excel

EDUCATION

Concordia University, Montreal, Canada

Degree: Bachelor of Computer Science (completed 2.5 years of a 4 year

program)

Discipline: Business Option

SEMINARS ATTENDED

. Software Testing & Quality Assurance - Effective Strategies &

Techniques

. Scenario-Based Development and Testing

. GUI Testing Introduction

. Disciplined Software Testing Practices

. Improving Your Test Process with Measurements

VOLUNTEER WORK

. Certified catechist teacher for the past 10 years

. PTO Treasurer

. PTO Secretary

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