Project Manager Management

PUJA MIRZA (B.E/SIX-SIGMA)

** ******** **.

(**8)-542-

7957

Apt # 3303

Email: ****.*****@*****.***

San Jose, CA - 95134

Objective

Experienced Project & Process Management professional with 9+ years of

experience in Project Management (PMO), Process Management

(KPI/Risk/DPM/Business process workflows) and Six Sigma Methodology

(DMAIC), seeking Full Time position fully utilizing strong leadership

quality, cross-cultural experience, and good organizational ability and

communication skills.

Summary

. Proficient in Schedule Management/Estimation, Resource

Management/Setting KPI (Key Process Indicators) for Large Scale

Project Tracking ( Inception through Implementation)

. Implemented/Designed Automated: Project management system which

automated the complete Proposal creation/Approval Process till

Completion Phase.

. Excellence in working with cross-functional teams/Organization.

. Ensured client satisfaction -implementation of Project Management

process in India, China, UK & US offices.

. Have working experience with MS project, MS excel, Visio, Project

Management Tools (Company Specific).

. Proven excellence in Six Sigma Mega Project for Organization

(PM/HR/Pay roll process/Financial) in Engineering Productivity in

Product Development/ Cost Effective Business Solutions.

. Designed Product Comparison reports (Smartphone/MIDP), Business

Intelligence Reports based on data mining, statistical analytics tool

MINI TAB tool for Six Sigma.

. Hands on experience in creating Project Plans:

Telecommunication/Wireless / Health domain: Project Monitoring abiding

SDLC/PLC (Waterfall/ Iterative Process Model) from inception to

completion phase. (RFP, Proposal Making, and Planning/Scoping,

software Requirements: Using JAD sessions, Completion).

. Proven Excellence in Health Domain: Implementation/training of EHR

software/setting workflow for Hospital Management.

. Excellence in Developing and executing implementation strategies and

plans including training plans, materials, and documentation.

. Excellence in presentation & training skills to train large groups.

Product and roadmap updates at various venues including industry trade

shows, Sales Virtual Meetings, Technical Advisory Boards and customer

executive briefings.

Eclinicalworks.

Oct'09- Present

Project Manager

Pleasanton, CA

. EHR client side/on-site product implementation for Health Domain.

. Excellent Customer Satisfaction Rating.

. Setting up Hospital/Practice Workflow/Business Process workflow: Check

in/check Out Process, Nurse workflow/Doctors / Billing workflow.

. Managing Project based on SDLC/PLC for more than 30 clients.

. Client Interaction/Task or Issue Management/Inter-group Co-ordination.

Schedule Monitoring

. Documentation: Creating Project Proposals, Plans using Microsoft

project/Requirement Gathering etc.

Samsung Telecommunications America

Oct 2002 - Aug

2009

Technical Project Manager/PMO

San

Jose, CA

. Implemented/Designed complete Automated Project Management System:

.Net Application /SQL Database: from Inception to completion phase.

. Excellence in deploying project management processes & Setting up

Business Process workflow at various Samsung R&D centers like UK,

Israel, Dallas & china.

. Acted PMO for the Organization & Overseeing 100 projects in a year

with respect to Scoping/Scheduling: On-time delivery

/Monitoring/Tracking- Milestone creation.

. Hands on Experience in Creating Weekly and Monthly Status

reports/Business & Strategic Reports/ Business Intelligence reports at

the organization level.

. Excellence in Setting up KPI's at Organization level like

Schedule/Effort/Cost Variance, Defining & Implementing Organization-

wide Process Improvement program.(Like cutting down all NVA processes

in the organization)

. Initiated Six Sigma Drive in Organization & successfully completed

Mega Projects like Improving Engineering Productivity using Sigma

Methodologies on Product development Projects.

. Experience in Mentorship Programs / Co- Mentoring BB projects with MBB

Experts for the Organization.

. Conducting inter-group co-ordination weekly & monthly meetings/ DPM,

Risk Management Meetings (Mitigation/Contingency).

. Worked with different R&D Centers / Multi-cultural Environment for

Evaluation/Deployment of New system/PM tools in the Organization.

Satyam Computers

Oct

2000 - Sept 2002

India

Senior Software Engineer

. Worked on AS400 B2B application based on RPGLE/DB2 400 based on

Net.Data tool on OS 400 platform that deals with the trading of the

Computer Hardware & Peripherals between a Wholesaler & reseller which

can be used trough internet.

. Worked on Health Domain/ Financial projects using COBOL, Impact

Analysis, overseeing the Quality procedures related to the project.

. Experience in working for the Application Server Evaluation project

for 3 servers IBM Websphere, Netdynamics & Weblogic using

Java/Servlets/ JSP.

. Creating SRS (Software Requirement Specification), Low level & Detail

Level Design Document /completely conversant with SDLC (Software

Development Life -cycle).

Thomas International

Sept 1999 - Sept 2000

India

Technical Editor

. Editing/ Writing technical Articles on various Product

. Business Intelligence Reports using Data mining technique.

. Worked closely with the Sales team and US based clients.

ACHIEVEMENTS/CERTIFICATIONS

. Six Sigma Green Belt, Samsung India Software Operations.

. Received Samsung Innovation Award for Automating Project Management

Process in the Organization.

. Excellence Award for Successful Completion of Six Sigma Mega Project

on Engineering Productivity.

. Appreciation award on getting Samsung Certified for achieving level 4.

Technical Skills

Hardware Compaq & IBM Workstations

Operating Windows, Linux, DOS

Systems

Languages C, COBOL, RPGLE

Databases ORACLE,DB2,VSAM

GUI CICS

Web Related JAVA, SEVLETS, JSP, HTML, JAVASCRIPT

&APPLICATION SERVER

Tools & CICS, JCL, Net. Data

Utilities

Domain Health care

Knowledge

Software Tools Microsoft Office (Word, Excel, Power point)

, Microsoft Project

Work Authorization: H1B Visa Holder

EDUCATION

Bachelor of Engineering, Major: Electronics

Maharashtra, India

Graduated

May' 99

Cumulative GPA = 3.6

TRAININGS

Title Organized by

MAINFRAMES/ NATURAL/ADABASE/ Satyam Computer Services Ltd.

AS-400

Business Management skills Thomas International Pvt. Ltd

Project Management program QAI

CMM-Level 5 Training Samsung & KPMG

Enterprise Project Samsung & Microsoft

management( EPM) Tool

SPDM (Product development) Samsung

Tool

Six Sigma ( Green Belt) Samsung

Electronic Health Records & eClinicalWorks

Practice Management

*References available upon request

Contact this candidate