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High School Customer Service

Location:
Opa Locka, FL, 33055
Posted:
October 18, 2010

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Resume:

* * * * * W ** * T H T E R R AC E, M I A M I G A R D E N S, F L 3 3 0 5 5

305-***-****/ ***********@**.***

TERESA GEBKA

OBJECTIVE

Part time to full time position in your organization;

willingness to gain more experience while working with your company.

FUNCTIONAL SUMMARY

I am a sincere and diligent person, with the patience and self

discipline to perform accurate work within your company.

SUMMARY OF QUALIFICATIONS

Ÿ At Home homework tutoring experience children ages 5 9.

People/parent/children oriented.

Ÿ

Organized, dedicated to position(s).

Ÿ

Data entry/transcription 55 wpm.

Ÿ

Answering of 6 line phone.

Ÿ

Windows 7, Windows XP, and various applications literate.

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Internet literate.

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Office machine literate (fax/copier/postage

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machine/multitasked).

Able to learn new objectives in a short period of time.

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Knowledgeable in the ECE program agenda.

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Knowledgeable in the Teacher’s Aide fundamentals.

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Team work oriented.

Ÿ

EMPLOYMENT

House Keeper

August 28, 2008 December 30, 2009

Mr. Carlos Diaz, Miami, FL 33014

786-***-****

Ÿ Maintain resident(s) while owner’s are away.

Ÿ Care for pet(s).

Ÿ Clean house ; vacuum, dust and wash floors.

Computer Operator

October 9, 1998 July 21, 2000

KB financial Partners, 800 Corporate Drive, # 220

Ft. Lauderdale, FL 333**-***-*** 5515

Ÿ Answering of 6 line phone/customer service/filing.

Ÿ Microsoft Word 6.0 letter composition/Gorilla Marketing system (client updating

and entry system).

Ÿ Data entry, mail carrier, internet mail client composition, use of office machines

(fax/copier/postage machine).

Stock /Sales Floor Associate

May August 1995

November 1999 December 1999

Bath & Body Works

9349 W. Atlantic Blvd.

Coral Springs, FL 330**-***-*** 8226

Ÿ Stocking back/front of the store.

Ÿ Cashier/sales floor associate (helping customers with products).

Ÿ Team work to meet stores sales goals.

Drive Thru Cashier/Expeditor

April 1996 June 1997

Burger King

1267 S. State Rd 7

N. Lauderdale, Fl 954-***-****

Ÿ Take customers’ orders at drive thru using register.

Ÿ Front cashier/team oriented handling of orders.

Ÿ Clean up of drive thru and eating area.

Advertising Agent

November 1994

Italian American Pavers, Margate, FL

Ÿ Design company image for advertisement.

Stock/prep for store opening

February 1994

Jo Ann Fabrics & Crafts, Pompano bch, FL

Ÿ Stocking of grand opening and clean up.

EDUCATION

Stratford Career Institute

12 Champion Commons,

P.O. Box 1560

St. Albans, VT 05478

800-***-****/ Id # F259194 GPA 89%

September 2009 July 14, 2009

Early Childhood Education Diploma

Teamwork interaction among ECE staff/parents.

Ÿ

Routines and group activities.

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Fostering self esteem.

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Curriculum and environment planning.

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Socialization and moral development.

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Health, safety, rest, and nutrition of children.

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Guiding social behaviors; handling problem behaviors.

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Understanding students with special needs; working with

Ÿ

parents.

Stratford Career Institute

12 Champion Commons,

P.O. Box 1560

St. Albans, VT 05478

800-***-****/ Id# E595093

May 2006 July 18, 2008 GPA 93%

Teacher’s Aide Diploma with Honors

Assisting the teacher and instructional support.

Ÿ

Communication and listening.

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Group dynamics in the classroom.

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Taking supportive action; building self esteem.

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Understanding students’ with special needs; working with

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parents.

Thomson Education Direct

Scranton, PA 185 id# 198 638 10

May 2003

Medical Transcription’s Career Diploma

Ÿ At home study course based on nine instruction modules;

medical terminology, records management, how to transcribe

doctors recorded messages, medical filing, and

telecommunications.

Ÿ GPA 87%.

Broward Community College

Coconut Creek, FL

September 1994 December 1997

Medical Secretarial Technology

Associate of Science Degree Diploma

Ÿ Gained experience in computer applications in windows,

telecommunication, transcription, and data entry in all courses.

Learned medical terminology and transcription by professor.

Medical filing and office procedures.

Art Instruction Schools

Minneapolis, MN #612-***-****

August 1995 September 1996

Fundamentals of Art, Certificate of Completion

Ÿ Interest in Art since childhood, won scholarship for two year

home study art program. Fundamentals of Art, and completed

twenty seven lessons plus the final examination with

outstanding GPA.

Coconut Creek High School

Coconut Creek, FL

High School Diploma 1994

Ÿ General high school curriculum study.

LANGUAGES & INTERESTS

Fluent in English and Polish. Enjoy art, music, outdoors, family and friends.

Volunteer work/awards

Ÿ Since 2009, involved in both sons’ school helping PTA pizza sales, Christmas

photos, and help teachers.

Ÿ Future business leader of America in high school 1994, certificate of

contribution.

Ÿ Holiday artwork at Broward County Hospital, appreciation award.

Ÿ Certificate of completion in Desktop Publishing; OST 1811/1996.

REFERENCES

Available upon request.



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