Management Project Manager

HITEN PATEL

805-***-**** ::: **** Via Entrada, Newbury Park, CA, 91320 :::

*********@*****.***

PROFILE

A dynamic and driven executive with over 20 years experience in corporate

business, developing, designing and implementing global, regional and local

strategic sourcing solutions. Transferable skills gained working in

Biotech, Service, Telecommunications, Airline and Retail sectors. Skilled

in building business partner relationship, grounded in awareness of diverse

organizational cultures, with leadership skills and experience to drive

change and deliver operational excellence. Results driven focus to meet

company and sourcing goals. Improved processes and reduced costs structures

for increased customer value. Through coaching and mentoring, built a

dynamic sourcing team integrated with business partners.

KEY SKILLS AND COMPETENCIES

# Executive Level Integration # Relationship Management and

Training

# People Management # Change Management

# Strategy Development and Implementation # Strategic Supplier

Relationship Management

# Negotiations & Contracting # Working in Global Matrix

Organisation

PROFESSIONAL HISTORY:

Three-S-Consulting, California

Sept. 2009 - current

Global Executive Director Strategic Sourcing

Help build a strong consulting organisation as well as execute operational

projects. Established, communicated and presented to CPO's in Technology,

Pharma, Biotech, Automotive and Retail business sectors.

Amgen Inc, California March

2006 - July 2009

Global Executive Director Strategic Sourcing

Recruited to build a strong and balanced sourcing team to engage with

Global Commercial Operations (GCO) and Corporate Communication

organizations. Establish an effective relationship with senior management

and broader stakeholder group within GCO. Accountable for external spend of

$750 million. Work collaboratively with other executive directors

responsible for different indirect spend areas to deliver Sourcing

objectives.

Achievements:

. Drove transformational change, established first centralized shared

service function for Meetings & Events category

. Delivered $6.5 million savings annually

. Delivered total savings of $71 million across multiple categories.

. Led the team through mentoring, coaching and training in building skills

and knowledge in category management methodology.

. Budget line responsibility of $1.0 million.

. Other categories developed to drive cost reduction and process

improvements using category management sourcing approach were:

Call Centres, Wholesaler Distributors and Secondary Data.

Ardent Consulting Services Ltd, UK

Feb 2005 - March 2006

Owner Director Management Consultant

Consulted with varied Fortune 500 corporations on sourcing HR, Advertising,

Media, Digital, Sponsorship, Print, and Promotional Merchandise categories.

Major companies engaged with included BAA Plc, Royal Mail.

Achievements:

. Delivered savings 2.5M and process improvements with the business units

. Trained staff in Category Management tools and processes.

. Executive Level Integration and Relationship Management and Training

. People Management

. Change Management and Strategy Development and Implementation

. Strategic Supplier Relationship Management, Negotiations & Contracting

. Working in Global Matrix Organisation

Nokia Feb

2004 - March 2005

Global Sourcing Director Marketing & Communication

Directed, executed, orchestrated and communicated sourcing initiatives

internally with business partners and externally with suppliers. Undertook

EMEA (Europe, Middle East and Africa) current state spend analysis to

identify quick wins and longer-term portfolio projects.

Achievements:

. Euros (E) 27M savings delivered within EMEA.

. Designed and implemented global strategic sourcing process for Nokia's

Multimedia Business Group.

. Negotiated and implemented Media agency contract for Nokia's newly

appointed agency for Americas.

. Euros (E) 17M savings delivered for Sponsorship agreements.

Ericsson AB, Sweden April

2000 - Jan 2004

Global Procurement Manager

Established and ran Global Procurement Team structure for Marketing

Communication.

Responsible for:

. Establishing regional specific category sourcing initiatives.

. Negotiating contracts for Advertising, Media, Events, Public Relations,

Translation Services, Market Research, Business Intelligence, New Media

(Streaming, Inter, Intra and Extranet), External Resources and Internal

Staff Survey. Established and ran Global Procurement Team structure for

Marketing Communication.

Achievements:

. Generated savings in excess of 23 M USD with ongoing process

improvements.

. Increased Procurement profile and communicated its value add to suppliers

and stakeholders.

. Established Regional and Global virtual Category Teams and trained staff

in Category Management.

. Served as Project Leader for the Western European Category initiatives,

delivered Category Strategy, consistent Procurement

approach and delivered 35% savings to bottom line.

. Led and negotiated creative Advertising and Media agency contracts with

joint venture company, SonyEricsson delivering 20% cost

benefit to the new company.

. Delivered 25% cost benefits and implemented significant process

improvements through structured audits.

British Airways Plc, UK

May 1989 - Mar 2000

Consistently promoted and awarded increasing levels of responsibility.

Rotated managing various categories.

Marketing Services Executive

Achievements:

. Managed the design, sourcing, production and supply chain management for

marketing services.

. Delivered savings of 5% on a 2.3M contract.

. Initiated and managed below the line design roster agencies and

implemented BALIBRARY.COM website

. Project manager for 1.0M vehicles livery design and implementation for

new brand launch within budget and time-scale.

Contracts Manager Corporate Print and Uniform Purchasing

Achievements:

. Improved Operational Customer Service delivery with better ticket gate

reader

. Out-sourced procurement and distribution of BA Accountable Document and

Forms Management, department saving 1.5 Million

on the contract.

. Improved processes by implementation of new technology, delivered year on

year cost savings of 25%.

. Negotiated and implemented the General Terms Agreement (GTA) with

strategic suppliers.

. Pro-actively identified cost savings via supply chain management (product

repackaging) and introduction of new issue system.

Senior Buyer, Aircraft & Engine Purchasing

Achievements:

. Delivered 6.0 million annually for third party repair agency.

. Served on senior-level project teams responsible for major capital

purchases with values up to $6.0 Billion. Played key role in

negotiations of the 777-236, wide body jets and pilot training

requirements.

Marketing Executive Heathrow

Achievements:

. Managed dedicated teams generating sales revenue of 100K p.a.

. Coordinated key marketing initiatives including "World's Biggest Offer".

. Managed and motivated my team of 10 staff delivering one stop customer

service and sales revenue of 100K annually.

Harrods Knightsbridge Jan 1981 - Aug 1989

Held various management positions throughout a successful career. Promoted,

in three years to Sales Manager for Audio & TV Department.

Achievements:

. Managed a staff of 40.

. Directed the set up of logistics and distribution for Harrods' mail order

catalogue

operation in the USA, including the stocks and order processing for

specials.

EDUCATION

Pepperdine University, The Graziadio School of Business and Management,

Malibu, CA

Executive Master of Business Administration, 2007-2009

University of South Wales, Glamorgan, UK

Chartered Institute of Purchasing and Supply, 1991-1993

University of East London, Ilford, UK

Chemistry - Higher National Diploma, 1977 - 1980

FURTHER ACCREDIATATION

Harrods Ltd. 1985 - 1986

National Board of Supervisory Studies

British Airways 1989 - 2000

Marketing and Design, BA Business & People Management

Ericsson and Nokia 2000 - 2005

Supplier Selection and Development, Instructor for CATMAN, Media and

Advertising

PROFESSIONAL AFFILIATIONS

Current Chairperson of Association of National Advertisers (ANA), USA

Trade Organization for client-side marketers, West Coast Finance and

Marketing Committee

Ex-Chairman of World Federation of Advertisers (WFA), Belgium

Organisation representing Marketers interests worldwide, with member spend

of almost 700 Billion.

Rupak School Of World Music, California

Board of Trustee, A charity bringing communities together through promotion

of music

Member of the Indo British Cultural Exchange, UK

A Charity Organization, patronised by Lord Mountbatten and Prime Minister

of India, helping children in Africa and India

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