Customer Service Representative
Resume:
Nicholas A. Bradford
Grand Ledge, MI 48837
********@*****.***
Objective:
To obtain a position utilizing my love for technical aspects, my goal oriented focus, and my
adaptability.
Education:
Bachelor of Applied Science Concentration: Computer Science
Baker College Flint, MI Expected Graduation: December 2011
G.P.A 3.49 out of 4.0
Associate of Applied Science Concentration: Computer Programming
Baker College Flint, MI
G.P.A 3.56 out of 4.0
Academic Internship April 2010-June 2010
Second Life Intern Baker College Online Flint, MI
o Redesign the BakerBot application in Second Life using C# and AIML
Skills:
Experience with HTML, Java, Visual Basic, C++, C#, ASP.NET, Perl, and SQL
o
Knowledge of Windows and Mac OSX operating systems
o
Trained in Object Oriented Design, System Analysis, and .NET concepts
o
Work Experience:
Student/Programming Apprentice State of Michigan Dimondale, MI
September 2010 – Present
Build and update applications in .NET, HTML
o
Customer Service Representative Firstbank Mount Pleasant, MI
December 2008 – September 2010
Utilized Navigator to locate and update customer information
o
Managed spreadsheets daily in Microsoft Excel
o
Security Guard Securitas Mount Pleasant, MI
June 2008-December 2008
Protected property
o
Media Associate Best Buy Lansing, MI
October 2007-January 2008
o Assisted customers with their technological needs
Manager McDonald’s Eaton Rapids, MI
March 2004 – October 2007
o Rectified customer disputes in person and over phone
o Supervised crew
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