Customer Service Human Resources

Kaycie Ashley

**** ******** ***

El Paso, TX ****4

Cell: 915-***-****

Email: **********@*****.***

QUALIFICATIONS:

• Dedicated and focused; able to prioritize and complete multiple tasks and follow through to achieve project

goals.

• An independent and self-motivated professional with excellent research and leadership skills.

• Excellent Customer Service.

• Renowned team player.

• Computer skills include: MS Word, Excel, PowerPoint, Outlook, IPERMS, DARTS, MED PROS and

DAMPS OCOTCS.

EXPERIENCE:

08/09-10/10 Cubic Omega Training Group Inc. El Paso, TX

S-1 Administrative Team Chief

• Serves as a first-line supervisor to 4 employees for the Administration section. Responsible for mission

completion, assigning and spot checking work and implementing DOD policies, Army Regulations and

Personnel Policy Guidance.

• Coordinates and supervises the provision of the full range of human resources management assistance to

the Brigade staff and direct support to Brigade personnel.

• Requests and generate Temporary Change of Station orders and amendments using DAMPS OCOTCS.

• Generates Attachment Orders and Revocation Orders for agencies and individuals requesting using a

MS Word template.

• Schedules R&R, Port Call and commercial flights for Soldiers through Army G-1, Port Call office and

Carlson Wagonlit Travel.

• Generates DD Form 1610s for Soldiers attending training courses utilizing ATRRS catalog, Travel and

Transportation Allowance Committee chart to ensure proper allowance is given.

5/08-07/09 Cubic Omega Training Group Inc.

El Paso, TX

S-1 Mobilization Clerk

•Stays in contact with units prior to, and during mobilization, via email and telephone to ensure the most up-

to-day information as well as personnel accountability.

•Daily tracking of temporary medical, administrative and training holds accountability.

•Provides administrative assistance to mobilization clerks in the areas of database management and unit

reports.

•Creates and updates battle roster, validation rosters and SRP rosters.

•Gathers data for routine reports, maintains office files and records, type’s office documents, reviews forms

and other documents for completeness, and updates PowerPoint presentations.

9/06- 10/07 United States Air Force Cheyenne, WY

Emergency Actions Controller

•Provides Command / Control / Communications support to Air Squadron Commanders.

•Direct representative for receiving / processing / disseminating critical information; responsible for

coordination of aircraft missions / taskings.

•Responsible for coordinating of Air Mobility Command Aircraft missions / taskings.

•Issues prior permission requests controlling airfield max-on-ground parking / coordinates timely aircrew

support.

•Processes / submits operational reports to higher headquarters.

•Populates flight following systems and verifies accuracy of aircrew authorizations.

7/02-9/06 United States Air Force Spangdahlem, Germany

Emergency Actions Controller

•Receives, authenticates, reviews, responds and disseminates real world and exercise US and NATO

Emergency Action messages to support Higher Headquarters and Base Commanders.

•Compiles and coordinates operational data and submits US and NATO reports.

•Determines appropriate responses and initiates crucial actions for alerts, exercises and emergencies on behalf

of the Base Commander.

•Creates, manages and implements quick reaction checklists to ensure rapid and accurate response in support

of Command Post Day-to-Day operations.

•Briefs Battle Staff, Senior Leadership and base agencies on wing activities during exercise and contingency

operations.

•Additional duties included Command Post Safety Representative, Fitness Program Monitor, Alternate Non-

Commissioned Officer in Charge of Console Operations and Alternate Emergency Actions telephone

systems manager.

EDUCATION:

2002-2007 Community College of the Air Force United States Air Force

Major – Information Systems Technology 32 EHRS

1998-1999 Nicholls State University Thibodaux, Louisiana

Major – Nursing 21 EHRS

* References and Letters of Recommendation Available upon Request*

Contact this candidate