Customer Service Electrical Engineer

Tishi Roberts

**** *. ********* #***

Cell: 312-***-****

Chicago, IL. 60616

Home: 312-***-**** Email:

****************@*****.***

OBJECTIVE: A position where professional communication and organizational

skills

would be utilized and which offers the potential for

career advancement.

PROFILE:

. More than 10 years in customer service and professional

communications, including responsibility for troubleshooting and

work flow organizing.

. Experience in freight routing, traffic management and cost-effective

rate negotiation with freight carriers; assist in budget development

and procedure planning/updating.

EMPLOYMENT:

Chicago Park District (Chicago, IL.)

JR. Laborer (7/2009-10/2009) (5/2010-9/2010)

. Landscaping

. Operates a walk behind lawn mower

. Rakes, Sweeps and clean rubbish from lawns, walks, drives or other out

door spaces.

Winter Wonder Fest (Chicago, IL.)

Host (10/2008-1/2009)

. Greeted customers in a professional manner and provide prompt,

courteous service.

. Operated the rides and attractions.

. Provided information about services available to the guest.

Swissport Airport Services (Chicago, IL.)

Customer Service Agent (7/2007-9/2008)

. Responsible for heavy telephone communications with customers.

. Updated and maintained numerous files on a computer system.

. Performed clerical duties such as faxing, typing, coping and other

office duties.

EDUCATION:

East West University (Chicago, IL.)

9/2008-9/2009

Major: Electrical Engineer

Gained hands-on experience with electronic principles, including integrated

and transistor circuits and pulsing techniques

Lincoln Technical Institution (Melrose Park, IL.)

9/2004-4/2005

Electronic Systems Certificate

Contact this candidate