Engineer Technician
Resume:
Cesar E Flores
MARLBOROUGH MA 01752
PHONE 508-***-****
********@*******.***
PROFESSIONAL EXPERIENCE
DecisionOne OCT 4 2006 TO MAR 01-2010
Field Engineer
2006-2010
3 Years as a field engineer technician, responsibilities includes
LED TEACH FOR STATE STREET BANKS AND FRAMINGHAM ST COLLAGE
Responsible for on –site installation, implementation, maintenance, troubleshooting and /or repair
of
Enterprise class servers, desktops, notebooks and associate peripherals
Performs maintenance and repair services, troubleshooting, FRU parts replacement
Providing mission critical information technology support services to leading companies
Maintains computing environments by providing onsite hardware system supports, hands-on,
“break/fix” experience with HP COMPAQ,DELL, IBM ENTERPRISE SERVERS and BLADES
Identifying systems improvements; upgrading, installing; configuring and troubleshooting
systems .Answering technical and procedural questions for less experience team members
Identifies systems improvements with team members by evaluating system performances
Provides answers to clients by identifying problems researching answers and guiding clients
through corrective steps; upgrading system performances by tuning and configuring the systems
work in the customer services RMA/ Analyses and failures department
Installing and deploying the final product at the customer site, working with different type of O/S
Angstrom Microsystems Boston, MA
Test Engineer DEC/20/2004 TO APRIL 21/2006
2005-2006
1 Year 5 months as a Test Engineer technician, responsibilities includes testing
Maintains computing environments by providing onsite hardware system supports;
Identifying systems improvements; upgrading, installing; configuring and troubleshooting
systems .Answering technical and procedural questions for less experience team members
Identifies systems improvements with team members by evaluating system performances
Provides answers to clients by identifying problems researching answers and guiding clients
through corrective steps; upgrading system performances by tuning and configuring the systems
work in the customer services RMA/ Analyses and failures department
Installing and deploying the final product at the customer site, National and Oversea
Deploying the final product
Winchester Systems Burlington, MA
R&D Tech engineer FROM 1995 TO DEC 20 2004
9 years a R&D technician, responsibilities include testing troubleshooting components
and final data raid storage Subsystems by running Series of test, HCT Windows
(hardware compatibility test) by Microsoft, Test the final products in different OS, and
configurations. Verifying proper functionality and integrity of the disk array subsystem
Using multi- platforms Sun Solaris, Windows NT, Windows 2000, Windows 2003, and
Windows XP, Benchmark the product performance,
Verifying configurations in the Raid storage controller specifications.
JBOD Expansion chassis, RAID 0, RAID 0+1 RAID 1 RAID 3 RAID 5
Test and Product support for Fibre, SCSI, Sata and Serial ATA interface to drive, SAN
and NAS configurations, TCP/IP network Connectivity and functionality
Work with the SCSI systems-level interface (HBA) with different signaling type
support SE, LVD, and HVD, design and hardware configurations in storage racks
Support and troubleshooting for manufacturing, assisted Engineering
Internal technical resource for manufacturing personnel, on site installations
American Digital Systems Sudbury, MA
FROM 1990 TO 1995
STORAGE SYSTEM TECH
5 years working with SCSI storage systems including disks arrays
Tape and optical systems
Operating systems including, Windows, Windows NT and Digital’s VMS
And worked a little with Linux
Circuit board assembly and troubleshooting
Cable harness assembly and testing
Complete system assembly and testing
Quality control
Field service and Telephone support
DELL CERTIFIED
Foundation 2009Latitude, Foundation 2009 Desktops, Foundation 2009 Portables, Foundation
2009 Desktops, Basic Wireless Technology, Workstations - Precision 490/690 Product, DSP -
Mini-Tower V.2 Chassis, Dell ESD, Portables - XPS 2010 Product, Portables - XPS M1210
Product, Portables - Inspiron 630m XPS M140, Portables - Inspiron 1300, B120 B130, Latitude
120L,
DSP Portables - Inspiron 1200 / Inspiron 2200 / Latitude 110L, DSP Workstations - Precision 390
Product, Foundation 2005 Inspiron, DSP - Desktops V.2 Chassis, DSP - Small Form Factor V. 2
Chassis, Portables - Latitude X1 Product, Portables - Latitude D810 / Precision M70 Product,
Portables - Latitude D410 Product, Portables - Latitude D620 – D630, Product, Portables -
Latitude D820 / Precision M65 Product
WORK WITH HP/ COMPAQ
Compaq ProLiant 1850R Server series, Compaq ProLiant 6400R Server, Compaq ProLiant
8500R Server,
HP ProLiant DL380 SERVERS SERIES, HP ProLiant DL580 SERVERS SERIES, HP ProLiant
DL585 SERVERS SERIES, HP ProLiant ML350 SERVERS SERIES, HP ProLiant ML570
SERVERS SERIES, HP ProLiant ML750 SERVERS SERIES
BLADES
HP ProLiant BL260c SERVERS SERIES, HP ProLiant BL465c SERVERS SERIES, HP
ProLiant BL460c SERVERS SERIES, HP ProLiant BL480c SERVERS SERIES, HP ProLiant
BL490c SERVERS SERIES, HP ProLiant BL495c SERVERS SERIES, HP ProLiant BL680c
SERVERS SERIES, HP ProLiant BL685c SERVERS SERIES
Education
Austin community college
Associate degree in business management and computer operator
Austin Durham business and technical college
IBM AND INTEL
Receive open standards technologies, products, training and course for Enterprises server’s
solutions
Languages
English, Spanish, Portuguese, little Italian
VMS, Windows NT, Windows 2000, Professional and server, Windows 2003 server, Windows
XP, Windows vista, windows 7, learning windows 2008 and VMware
Networking, Learning Linux
Configurations in RAID controller’s data storage, SCSI, FIBRE, SATA, ATA SAN and tape
backup devices
Able to troubleshoot to the component level
Able to provided server level support
Able to provided blade serves level support
Able to provided desktop level support
Able to provided laptops level support
Knowledge and experience with Microsoft Office products
Knowledge and experience with networking
Knowledge and experience with backup’s
Knowledge and experience with linux suse
Server support, Installation/configuration/support, performing systems set-up; daily back-ups;
connectivity; hardware and software troubleshooting, moves, network virus inoculation; and file
file/print/terminal server and workstation rebuilding and performance optimization . Technical
planning, system integration, verification and validation
Install and configure hardware and software systems
Contact this candidate