Customer Service Manager

276-***-****•**********@***********.***

Cindy D Carranza

793Riding Trail Rd., Independence, VA 24348•276-***-****•**********@***********.***

Cindy D Carranza

Objective

To obtain a position in a business where I can utilize my skills to benefit a stable organization.

Experience

2009-2008

Continental Properties West Palm Beach, FL

Real Estate Assistant

Keeping up on files going into short sale

Answering customer and bank phone calls

Managing ads in the South Florida Guide and other advertisements

Preparing materials for team meetings

Standard office procedures

2009-2005

Carranza Drywall and Finishing, Inc. West Palm Beach, FL

VP/Office Manager

Marketing (creating relationships and bringing in new clients)

Preparing proposals off of specs and architectural plans

Creating invoices, statements, and receivables with QuickBooks

Standard office procedures

2003-2005

Victory Mortgage Services, Inc. West Palm Beach, FL

Loan Processor/Mortgage Broker/Secretary

Processed loans

Customer Service

Performed data entry

Managed files as well as customer status

Prepared mailings and flyers to promote business

Participated in closings

2000-2002

Home Maker West Palm Beach, FL

Full time MOM

Toke time off to raise children

Education

2002-2003

New England Technical West Palm Beach, FL

Occupational Associates Degree in Business Administration Technology, December

2003

276-***-****•**********@***********.***

Cindy D Carranza

Certifications

Microsoft office user 2000 Specialist (MOUS): Word, Excel, Access

Computer skills

Microsoft Office 2000 Suite: Word, Excel, PowerPoint, Access

Front Page

QuickBooks

Machine Transcription

Windows

Internet Explorer

Languages

English (fluent)

Spanish (fluent)

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