Karen Nosovitch

**** ***** ***** *****, ********* City, MO 65109 ( 573-***-****

Offering accomplished experience and technical expertise in the areas of PC

and Desktop Support across Windows Networks and Telecommunications. Offer a

proficiency in PC hardware and network client applications. Demonstrate

proficient and expert knowledge of current server, desktop and laptop

hardware systems; network and desktop operating systems and firm wide

standard applications and utilities. Communicate highly technical

information to both technical and non-technical personnel.

Professional Experience

Senior Network Administrator, MO Site

Systems & Methods, Inc., 1999 to present

. Coordinate with the Corporate IT Manager and other Senior

Technology staff

. Install and configure server and user workstations

. Perform and manage regular backups

. Provide technical documentation

. Manage users and provide user support

. Provide LAN management and troubleshooting assistance

. Manage and assist with network security and virus prevention

strategy

. Provide Remote User access through Citrix and VPN

. Manage Security (building, network, application, remote access)

. Manage Disaster Recovery / Business Continuity

Project Management / End-User Support

MO Department of Natural Resources / ITSD, since 1994

. Data Processing Coordinator and Working Manager

. End-User support and supervisor

. Project Manager / Technical Specialist

Medical Records Technician

St. Mary's Health Center, 1995 to 1999 (pt)

. Special projects and requests for various medical staff

. Equipment repair, data backup/restore

. Data imaging, indexing and retrieving archived data

Computer Operator

Hospital Industry Data Institute, 1988 to 1995 (pt)

Office Associate

Kmart, 1987 to 1999 (pt)

End User Computing Coordinator

MO Department of Revenue, 1981 to 1994

Assistant Store Manager

Aldi Foods, 1977 to 1981

Technical Skills

Software Knowledge: MS Windows Desktop and Server, MS Office Suite,

Visio, Project, PDF conversion, webpage maintenance, graphic-editing,

report writing, Network Administration tools, emulation, file

transfer, file backup, scanning, SQL, Email, Phone Monitoring,

Security, Desktop Remote Access, Encoding, OCR Forms, ESRI ArcView

Hardware Knowledge: Servers, desktops, laptops, encoders, scanners,

routers, switches, hubs, phone system, storage devices, security

camera

Education/Training/Certificates

. Lincoln University with emphasis in Computer Science

. Professional Career Development Institute, School of Medical

Transcription

. Project Management, AIIM ECM Practitioner, AIIM ECM Specialist

Certified

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