Customer Service High School

Pakou Moua

**** *** ****** #***

White Bear Lake, MN 55110

Phone: 651-***-****

E-mail: *******@*******.***

Objective

I am looking to work for the company and assisting it in any needs such as what is needed to be done. Also to

work along with others in making customers happy as they walk in and assisting their needs. I am a hard

worker who is looking to accompany and help strive better for both myself and the company.

Summary of Qualifications

I am qualified in this title for I have had previous work experiences and willingly help others in what is needed

to be done and what is asked for from me. I am also very willing and a fast learner to learn a task if needed for

the job required.

Education

Tartan High School, Oakdale, MN September 2006 – March 2010

Rasmussen College, Lake Elmo/Woodbury 2010 - Present

Experience

Sales Associate/Customer Service/Cash OfficeJune 2009- September 30, 2010

Big Kmart, West St. Paul, MN

• Trained at the service Desk, I take incoming phone calls and transfer them to the department

needed to be directed to. Besides answering the phone I perform returns on purchases and

money order for customers. The position also includes watching over the cashiers and

supervising to insure that cashiers are doing their job and customers are leaving with

satisfaction from the store.

• In the Cash office, I’ve performed many task of an independent work area and a drive to finish

in time, in cash I perform deposits to bank and pick up bags from the day before. When picking

up, it is my duty to insure that the cashier has balanced, amount remaining in the register

compare to what they should have. Also, in the morning, I prepare money that is required to be

given out to registers for use before opening. Besides these tasks, I also perform the task of

filing paperwork and placing them to where they belong. The tasks that are done in cash office

must be done in a quick and accurate way daily when working.

Food Preparation November 2007 - January 2008

Quiznos, Oakdale, Minnesota

•Duty of cleaning trays, tables, seating’s, and restrooms

•Preparation of food for customer made of what customer desires

•Preparation of food before serving to customer

Activities

Buckthorn October 2007 - October 2007

Along with other student volunteers, we removed buckthorn at a nature center, to help the community and also

to preserve the forest.

First Academic Year September 2006 - Present

I must attend school and have a GPA higher than 3.38 to receive a First Academic Year Award. It also requires

the student to have a B- or higher to achieve this award.

Second Academic Year September 2006 - Present

I must attend school and have a GPA higher than 3.38 to receive a First Academic Year Award. It also requires

the student to have a B- or higher and received the First Academic reward.

Skills and Interests

Languages

•English

•Hmong

Reference

Maribel Bonfil Kayla Kirscher Mai Yang

253 E Curtice Street 1816 Beebe Rd #117 229 Park Street W #1

St. Paul, MN 55107 Maplewood, MN 55109 S. St. Paul, MN 55075

Supervisor Co-worker Co-worker

(651) 587 - 8868 (612) 532 - 3097 (651) 387 - 4261

Contact this candidate