Six Sigma Engineer

Joseph W. Ellinghaus

***** *. ******* *****

Westminster, CO 80031

Home: 720-***-**** ********@*******.*** Cell: 303-***-****

summary

Internationally experienced, strategically focused, customer centric,

technical executive with broad expertise in transactional and engineering

Lean Six Sigma / process improvement in an ISO 9000 / 9001 environment.

Known for working effectively across organizations and diverse cultures.

Uses principles of design thinking to build effective teams and solve

problems in innovative ways with minimal resources. Demonstrated ability

to resolve major customer concerns. Passion for process optimization and

data analysis. Master's degree level experience. Competency areas

include:

Lean Six Sigma Master Black Business Analysis

Belt/DMAIC/DFSS/FMEA/QFD

Enterprise Data System Development Field Risk Analysis

Design Engineering Quality and Reliability Management

Engineering Management Project Management

Technical Customer Liaison and Support Weibull ++, SAS - JMP, Business

Manufacturing Engineering Objects, Minitab, Proprietary SQL

Safety Organization Interface Query Tools, Quality Center,

Wonderware, MS Office

selected accomplishments

Busniess Excellence / Optimization / Lean Six Sigma

. Architected and led project to streamline systems and processes for

reporting of product performance at key corporate customers. Reduced

labor expended by 96% while substantially expanding reporting and

analysis capabilities. Co-chaired multi-year effort with limited IT

resources as Six Sigma Black Belt projects

. Created new Quality Function Deployment function that provided data

system users maximum benefit with first releases.

. Provided return projections for Sales Administration that assisted in

avoidance of millions of dollars in invalid customer claims.

. Increased predictability in end-user warranty planning and supplier

quality management by utilizing Design For Reliability techniques to

generate field return projections.

. Initiated eLearning modules to replace live system training for more

convenient and accessible training of multiple user levels at many

international locations.

. Championed iterative test / break / improve process and partnered with

Engineering to achieve factor of three spec. increase in product

reliability over 6 months.

Management

. Built full functioning product qualification and reliability test

organization from scratch, staffing, defining procedures, procuring

equipment and establishing relationships and audits with external testing

and safety certification organizations.

. Sequentially promoted over 3 year period from Environmental Test Manager

to Director of Quality responsible for complete company quality function

reporting to the President.

. Managed expansion of quality and engineering services organizations to

keep pace with demands associated with doubling in corporate revenue and

shift in corporate structure from functional to divisional.

. Managed diverse international and cross-functional teams in high

visibility customer projects.

Customer Interface

. Reporting to VP Corporate Accounts, Sales supported corporate OEM's,

managing quality performance through partnership with design,

manufacturing, logistics, service and repair in multiple locations

worldwide.

. Avoided millions of dollars in invalid customer claims through return

projection analysis.

. Requalified product, manufacturing, and repair processes for fortune 500

computer manufacturer to stringent requirements even though customer

management said requalification was impossible, avoiding return of

millions of dollars of product.

. Managed disc drive quality performance at major US workstation

manufacturer to help grow business from scratch to $600M / yr. Improved

scorecard performance from third to first place.

Joseph W. Ellinghaus Page Two

Selected Accomplishments (Continued)

. Managed product quality performance for key computer manufacturer in

France and built business from scratch to surpass 1M units in a month.

. Working from Netherlands office, established sustainable organization to

support key European computer manufacturers. Directed improvement

efforts in field engineering, manufacturing, business management,

marketing, service, logistics, repair, etc. Increased or maintained high

customer scorecard ratings.

Design and Manufacturing Engineering

. Designed commercial version of turnkey cryogenic research instrument for

measuring magnetic susceptibility of small samples in temperatures from

1.5K to 400K and magnetic fields from earth's field to 5Tesla. Developed

procedures, staffed for manufacturing and test, procured equipment to

build one complex system per month.

. Utilized gauge R&R process to identify causes for assemblies not meeting

specification. Improved precise grinding measurement system resolution

by factor of 25 at no capital cost.

Professional Experience

Abound Solar 2009 - 2010

Emerging leader in design and manufacture of low cost thin film

photovoltaic modules.

Process Analysis, Data Systems, and Six Sigma Implementation - Pilot

Factory, Longmont, CO

Seagate US, LLC, Longmont, CO 2001 - 2009

Worldwide leader in design, manufacturing and marketing of hard disk

drives. Vertically integrated company with design centers in US and

Singapore, and high volume factories (163M units in fiscal year ended June

2009) in US, Singapore, China, Thailand, and Malaysia.

Principal Engineer (Director Level) - Quality and Reliability Analysis and

Reporting

Seagate Technology International, Schiphol Rijk, The Netherlands 2000 -

2001

Director, Customer Quality - Europe

Seagate Technology 1990 - 2000

Principal Customer Quality Engineer (Director Level), Longmont, CO 1997 -

2000

Director, Customer Technical Management / Customer Quality 1990 - 1997

Scotts Valley, CA

Education / certification

BS, EDEE, University of Colorado, Boulder, CO

State of Colorado - EIT

Certified Lean Six Sigma Master Black Belt

ASQ Certified Reliability Engineer

Member ASQ

Additional Training

Lean Six Sigma Master Black Belt Six Sigma Black Belt

QSR (Quality System Review) Auditor Design for Six Sigma

(ISO9000 / 9001) Design for Reliability

Agile

Publication

"Magnetic Susceptibility Studies of Laccase and Oxyhemocyanin," D. Dooley,

R. Scott, J. Ellinghaus, E. Solomon, and H. Gray, Proc. Natl. Acad. Sci.

USA Vol. 75, No. 7

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